Description

Status:

40 hours/week

Full Time

Are you ready to be part of a fun, engaging, and hardworking team? Voted one of the 2025 Best Places to Work in ME, Pines Health Services is where you want to be! Pines currently has an immediate opening for a Medical Office Specialist in our Caribou Health Center located in Caribou. Qualified applicants must exhibit a commitment to our vision, mission, and goals while delivering exceptional patient care. Applicants must be competent with computers, have excellent verbal and written communication skills, be outstanding listener, be problem solver, prioritize workload, and be able to work professionally and independently. Previous experience in health care is preferred; however, we will train the right person.

Pines Health Services offers competitive salaries and a comprehensive benefits package. For more information about these exciting opportunities

Position Summary:

Welcomes and orients patients and visitors into the practice, and ensures that demographic, financial, and insurance information is correctly obtained and updated. Provides clerical support and assistance to health center staff, including physicians and mid-level providers.

Essential Functions:

1. Answers the telephone, handles all patient calls, routes to appropriate persons, or takes messages, ensuring adequate information is obtained.

2. Schedules patient appointments and keeps provider informed of schedule, notifying clinical support staff of patient’s arrival.

3. Confirm patient next day appointment.

4. Greets patients and visitors, determines their needs, and directs them appropriately.

5. Checks out patients and schedules follow-up appointments and referrals, if needed, per provider instructions.

6. Identifies workers compensation visits and compiles appropriate documents.

7. Scan documents into medical record.

8. Prepares deposit slip for payments received and deposits at bank.

9. Performs billing and related billing functions.

10. Gathers patient registration information, and insurance cards ensuring such information is accurate and enters such information into the electronic medical record.

11. All insurance cards to be scanned at visit.

12. Verifies eligibility through EMR, insurance portals or over the phone with insurance companies.

13. Attaches insurance referral to all appointments when needed.

14. Collects patient co-pays.

15. Faxes, copies, or mail medical information as needed or required.

16. Performs other work-related duties as assigned.

17. Complies with local, state and federal laws and regulations.

Requirements

• Highschool or GED preferred.

Schedule:

M-F 8a-5p with rotating Saturdays.

Contact:

• For the full job description or additional information, please contact Alli at akenney@pineshealth.org.
• Pines Health Services offers a competitive benefits package. You can view the complete details here: Pines Health Services Benefits.