Referral Marketing Coordinator (South Chicago/Indiana Region)

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Orthodontic Experts Management LLC

Posted 3 months ago

Full Time

Des Plaines, Illinois

In Person

Smart Summary

Responsibilities

The Referral Marketing Coordinator will build and nurture relationships with dentists through field visits, lunch and learns, and digital engagement. They are responsible for monitoring market trends, managing a lead pipeline, and reporting on territory performance to the direct manager.

Qualifications

We are looking for a Referral Marketing Coordinator with a High School diploma or equivalent. The ideal candidate will have previous dental customer service or client services experience, strong interpersonal and speaking skills, and the ability to build lasting professional relationships with clients. A driver's license is also required for travel.

Job Description

Description

About us:

At Orthodontic Experts, we are passionate about delivering exceptional patient care and advancing the standard of orthodontic excellence. With 32 locations across the greater Chicagoland area, Wisconsin, Indiana, and Indianapolis, and more on the way, we are a rapidly growing organization committed to transforming smiles and changing lives.

We are seeking dedicated team members who share our commitment to high-quality care and who embody our Core Values:

  • Accountability
  • Continuous Improvement
  • Inclusion
  • Integrity
  • Respect
  • Teamwork
  • Transparency

If you’re looking to grow your career with a purpose-driven, patient-centered organization, please apply with us.

Job Duties include but are not limited to:

  • Conducting face-to-face meetings with existing and potential dentists in the field to offer service
  • Nurturing relationships with current dentists by initiating regular meetings with them, within current territory (Lunch and Learn)
  • Monitoring the company’s competitors, market trends to understand and adjust the strategy to gain more referrals.
  • Create and monitor a pipeline with existing and future leads
  • Report on the territory and new dentists and current referral base
  • Relationship building with dentists through holiday gifts and email campaigns
  • Sharing digital information via social media outlets to current and potential dentists
  • Support our doctors in building a relationship with referring and new dentists
  • Recaps, reporting, agendas, and timelines to direct manager
  • Produces research and competitive analysis

Requirements

  • High School or equivalent (GED)
  • Previous dental customer service experience preferred
  • Client services experience preferred
  • Creative and Organized
  • Community Outreach (1 year preferred)
  • Strong Interpersonal skills
  • Ability to develop lasting professional relationships with clients
  • Strong Speaking Skills
  • Driver’s License

Working Hours/Location

  • Monday-Friday 8:00 AM-5:00 PM must be flexible
  • Occasional Saturdays
  • Some Holidays
  • Location is in the field will be traveling 95% of the job
  • Reporting base location: 1700 W Higgins Rd, Suite 320 , Des Plaines IL, 60018

Benefits (for our full-time employees):

  • Company vehicle, iPass, and gas card (contingent upon successfully clearing the Motor Vehicle Records background check)
  • Paid Time Off
  • Holiday Pay
  • Medical, Dental, Vision, and Life Insurance
  • Accident Insurance
  • Short-Term Disability
  • Long-Term Disability
  • Employee Assistance Program
  • Health Savings Account
  • Dependent Care Account
  • 401(k) and matching
  • Pet Insurance
  • Tuition Assistance Program
  • Identity Theft Protection
  • MetLife Met Law Legal Insurance
  • Transit Reimbursement - Commuter Account
  • Free and discounted Orthodontic Treatments

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Orthodontic Experts Management LLC

Orthodontic Experts is a trusted partner in delivering exceptional orthodontic care to children, teens, and adults. We specialize in braces, clear aligners, and comprehensive orthodontic solutions, with a mission to make high-quality care accessible while maintaining exceptional value. With 26 locations across Illinois, Indiana, and Wisconsin—and more on the horizon—Orthodontic Experts is proud to serve diverse communities with an emphasis on patient satisfaction, innovative treatment, and long-term results. Our 2024 accreditation by the Better Business Bureau reflects our dedication to professionalism, integrity, and excellence in orthodontics. We welcome collaborations with dental and healthcare professionals who share our vision of making expert orthodontic care a cornerstone of patient health. Want to refer your patients to us? Visit our website!
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