Description

Attractions Agent (Action & Adventure)

Spy Ninjas HQ

At Spy Ninjas HQ, our Attractions Team is at the center of the mission—bringing high-energy, immersive experiences to life for every guest who walks through our doors.

As an Attractions Agent, you are more than an operator—you are a safety leader, experience creator, and energy driver. You ensure every guest feels welcomed, engaged, and safe while navigating our action-packed environment of games, missions, and challenges.

Mission Overview

You will oversee and operate a variety of attractions across both Action and Adventure zones, delivering a seamless, exciting, and safe experience while maintaining strict adherence to operational and safety standards.

Key Responsibilities

Guest Experience & Engagement

Deliver high-energy, welcoming interactions with every guest
Guide guests through attractions, missions, and gameplay with clarity and enthusiasm
Recommend experiences tailored to guest interests to enhance their visit
Provide clear instructions and briefings before participation in any attraction
Create a fun, immersive environment aligned with the Spy Ninjas brand

?? Safety & Compliance

Maintain constant awareness of your assigned attraction zone
Enforce all safety rules, policies, and posted signage consistently
Conduct routine safety checks before, during, and after operation
Monitor guest behavior to ensure compliance with safety standards
Respond quickly and calmly to incidents, injuries, or emergencies
Accurately document and report all incidents

?? Operations & Teamwork

Open and close attraction areas following established procedures
Keep stations clean, organized, and guest-ready at all times
Communicate effectively with leads and team members during shifts
Support coverage needs during peak times, breaks, and shift transitions
Maintain strong situational awareness in a fast-paced environment

Training & Development

Attend all required trainings, team meetings, and safety briefings
Stay current on all attractions, procedures, and company updates
Continuously build product knowledge to enhance guest experience

Requirements

Qualifications

Must be 18 years or older
Strong interpersonal and communication skills
Energetic, reliable, and team-oriented
Comfortable in a high-volume, guest-facing environment
Ability to multitask and stay composed under pressure
Previous experience in entertainment, hospitality, or attractions preferred
Must be able to pass a background check
Sheriffs card required

Physical & Environmental Requirements

Ability to stand and walk for extended periods
Ability to lift up to 30 lbs
Comfortable working at heights and climbing stairs
Able to work in loud, fast-paced, and crowded environments
May be exposed to varying temperatures and cleaning agents

Spy Ninjas HQ is the world's first social media action park - a fusion of theme park and local family entertainment that is fully gamified and based on a popular IP, exclusively created on social media. "Spy Ninjas" is a family friendly YouTube series created by internet mega stars Chad Wild Clay and Vy Qwaint, with over 44 million subscribers and 15 billion lifetime views, also available to stream on Amazon Prime and Roku. Chad and Vy have toys, ninja gadgets and figurines for sale in Target, Walmart and Amazon stores, top selling books from Scholastic, a mobile app game with over 10 million installs and many other products in the works. Chad and Vy's high flying, all ages adventure park, features a broad range of exciting attractions including trampolines, climbing walls, multi-level escape rooms, ropes courses, ninja star and dagger throwing, virtual reality, 100 arcade games and the largest indoor zipline in Las Vegas. The park was co-created with Fallout Zones LLC - the family entertainment consulting firm behind multiple local and national family entertainment centers in Las Vegas. Fallout Zones CEO Bryan Severance says Spy Ninjas HQ will offer a brand new type of experience for family entertainment centers with the advent of “IRL Gamification” - a process by which the park itself becomes a game and and every guest can be a player, with over 300 wristband scanners to track their progress and competitive status on every visit. “IRL Gamification brings everything we love about gaming into the real world”, Severance says. "This is much different from Pokemon Go, for instance, because you’re actually in the game now. Visitors can level up using XPs, hunt for clues, unlock secrets, earn points for real life merch, complete challenges and earn achievements. This is a real chance for players to ‘be the game’ in an immersive RPG environment.”

Theme Park Attractions Agent