Retail Merchandise Processor at West Chester

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Ohio Valley Goodwill Industries Rehabilitation Center, Inc.

Posted 4 days ago

Full Time

West Chester Township, Ohio

In Person

Smart Summary

The Retail Merchandise Processor is responsible for receiving, sorting, pricing, and preparing donated merchandise for the sales floor. They must also maintain a clean, safe work environment while providing exceptional customer service to donors and shoppers.

Must Have Skills for ATS

Sorting

Pricing

Merchandising

Customer Service

Problem Solving

Inventory Processing

Communication

Physical Stamina

Safety Compliance

Organization

Job Description

Ohio Valley Goodwill Industries, founded in 1916, is one of the largest providers of rehabilitation services in the State of Ohio.  Utilizing our retail store network, we generate sales revenue to support thousands of individuals with disabilities and homeless local veterans.

The Retail Merchandise Processor will partner with production and retail team members in a high energy fast-paced environment to perform a variety of operational functions that include receiving, sorting, pricing, processing and preparing donated merchandise to display for sale in a Goodwill retail store.

SUPERVISION EXERCISED:
This position does not have supervisory responsibilities

MINIMUM REQUIREMENTS:
Required Skills & Qualifications 

  • Work a flexible schedule in support of the store opening, production, and closing operations including work on weekends and holidays.
  • A minimum of six months of previous work experience, or the equivalent educational or vocational experience preferred.
  • Must be able to follow directions well and communicate effectively in English
  • Ability to problem solve.
  • Ability to provide exceptional customer service to all our customers in a friendly and engaging way. 

Physical Requirements 

  • Ability to work in a non-climate-controlled environment.
  • Must be able to lift and carry up to 35 pounds at times.
  • Ability to perform continuous walking, stooping, standing, bending, kneeling and climbing for prolonged periods of time (up to 7 hours per 8 hour shift). 
  • While performing the duties of this job, the employee is frequently exposed to airborne particles.

Role and Responsibilities

  • Sort and process soft and hard line merchandise from containers to determine appropriateness for the sales floor in accordance with established guidelines.
  • Roll merchandise and accurately stock on sales floor.
  • Accurately and timely record and monitor donations.
  • Stay abreast of brand name, designer labels, current and vintage styles.
  • Sort apparel into boutique/Ecommerce, sellable, and salvage categories according to quota.
  • Place items on hangers, places hangers on rolling rack, and transport them to the sales floor keeping similar items grouped.
  • Maintain a pace at which one is able to meet daily quota for pieces processed.
  • Price and roll merchandise to sales floor to their appropriate areas in a well-organized/merchandised manner
  • Comply with safety and security practices including reporting safety hazards and injuries to the manager on duty.
  • Provide exceptional customer service to all our donors/customers, including friendly and engaging interactions.
  • Comply with all policies, including participating in store meetings and trainings.
  • Adhere to work schedule set by supervisor.
  • Maintain a clean, safe and organized work environment, including production area.
  • Maintain a professional appearance adhering to Goodwill uniform standards.
  • Communicate Goodwill’s mission and vision effectively to our donors and customers.
  • Cross train as necessary in other functions of store operations and assist as needed in other areas of the store.
  • Other duties as assigned.

If you’re looking for a rewarding, fulfilling experience, please join our team!! 
Please complete application and attach resume with detailed work experience.  Incomplete applications will not be considered for the position.


Payrate: $13.00 per hour

EEO Employer/Vet/Disabled

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Ohio Valley Goodwill Industries Rehabilitation Center, Inc.

Ohio Valley Goodwill Industries is an employment and training center serving more than 3000 individuals annually with disabilities and other barriers to employment including our nation's veterans. Goodwill supports its mission of service to the community by raising 90% of its operating funds through its network of 19 retail stores and 30 attended donation center locations. In addition, Goodwill raises vital funds through its weekly Auto Auction on Saturday mornings. See www.goodwillcars.com for more information. The organization not only offers a comprehensive array of services designed to help people to achieve personal success including Vocational Evaluation, Skills Training, Job Placement as well as Job Coaching services, it also offers Business Services through its Industrial Services division. Fulfillment including assembly and packaging as well as Total Facilities Management can be provided through Ohio Valley Goodwill's Business to Business services. See www.goodwillb2b.com for more information. Goodwill has been providing outstanding, award-winning programs and services in the Greater Cincinnati area for more than 100 years and takes great pride in the successes of the men and women it serves. For more information or to schedule a tour, please visit www.cincinnatigoodwill.org or call (513) 771-4800.

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