Medical Receptionist - Patient Experience Specialist

Sono Bello

Posted 3 months ago

Full Time

Detroit, Michigan

In Person

Smart Summary

Responsibilities

The Medical Receptionist is responsible for managing the front desk, greeting patients, and handling administrative tasks such as scheduling and billing. They also maintain patient charts, organize the file system, and ensure the lobby area remains clean and professional.

Qualifications

Job Description

Sono Bello is America's top cosmetic surgery specialist, with 185+ board-certified surgeons who have performed over 300,000 laser liposuction and body contouring procedures. A career at Sono Bello means being part of a dynamic and high-energy work environment where every team member can make a difference. We love what we do, and it shows! We believe everyone deserves to have their best body today and pursue their best life now.

  • No work on Holidays or night shifts so you can have a normal/regular life balance
  • Work in “happy medicine”; treating patients who are excited about improving their lives
  • An opportunity to work in the growing fast paced world of aesthetics
  • A small practice feel, with big company support

Key Responsibilities:

  • Customer Service/Administration
  • Greet all patients, and offer beverage
  • Check patients in and make sure schedule reflects appointment status
  • Check patients out and schedule next appointment
  • Maintain accountability for the schedule book
  • Introduce visitors to the appropriate personnel that will assist with their concerns
  • Conduct confirmation calls for appointments
  • Pull next day’s patient charts and organize per scheduled appointment time
  • Prepare new patient charts
  • Maintain inventory of all front office supplies
  • Check email and forward to the appropriate staff member
  • Organize and maintain file system
  • Keep Font Desk and Lobby area clean
  • Billing
  • Process payments
  • Print daily close out reports on scheduling system and review for accuracy.
  • Fill deposit slips for all received cash and checks

Physical Demands:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Use of the telephone, computer and other related instruments or devices
  • Vision and hearing acuity
  • Standing and walking for periods of time
  • Ability to lift up to 25 pounds

Key Skills/Qualifications:

  • Must be familiar with MS Office, including Excel, Ability to write routine reports and correspondence
  • Ability to speak effectively before groups of customers or employees of the organization
  • Ability to add, subtract, multiply and divide
  • Ability to carry out instructions furnished in written, oral, or diagram form
  • Ability to problem solve'

#LI-LD1

Compensation Range$15.75—$18.90 USD

Pay may vary by location, and actual compensation depends on factors like qualifications, experience, skills, and business needs. Sono Bello may adjust this range in the future. Full-time employees may also receive benefits such as incentives, equity, health coverage, 401(k) matching, paid time off, and parental leave.

Benefits Package includes Medical, Dental, Vision, Life Insurance, 401K, EAP, PTO, and Paid Holidays.

For applicants located in CA: link

Sono Bello

In just over a decade, Sono Bello® has grown into an industry leader with 125+ locations spanning across the United States. Our growth is made possible by an amazing team of board-certified surgeons that are now over 185 strong, as well as our entire team of dedicated Sono Bello® employees. With our eyes to the future, we look forward to opening even more locations in the coming years. We also look forward to further advances in the tools and techniques of our craft, so we can always provide our customers with the most advanced micro-laser liposuction procedures and the most amazing results available. Sono Bello® believes body cosmetic procedures to be both a science and an art. Over the years, we’ve seen that when the two work together seamlessly, lives are changed for the better. This is why our team of highly skilled physicians only specialize in total body transformation, and it’s how we’ve been able to positively impact the lives of thousands of women and men nationwide since our beginning. Are you interested in joining the Nation’s largest and fastest growing cosmetic surgery practice? Check out our careers page for opportunities: https://bit.ly/47MPdjg
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