Inside Sales Representative – New Castle, DE

F

Felder Group USA

Posted 7 days ago

Full Time

New Castle, Delaware

In Person

Smart Summary

Engage with customers to recommend machinery and accessories while managing high-volume inbound and outbound sales calls. Prepare quotes, close sales opportunities, and maintain strong customer relationships through proactive follow-up and showroom assistance.

We are looking for an enthusiastic and self-motivated Inside Sales Representative to join our team. The ideal candidate will have strong communication skills, sales confidence, and a proactive mindset, with a preference for experience in inside sales or industrial products. A mechanical aptitude and comfort with CRM systems are also highly valued.

Must Have Skills for ATS

Inside sales

Communication skills

Customer relationship management

Sales closing

Mechanical aptitude

CRM systems

Lead follow-up

Technical sales

High-volume calling

Presentation skills

Woodworking machinery knowledge

Industrial sales

Job Description

Job Type: Full-Time (40 hours/week, overtime as needed)
Compensation: Base Salary + Commission


Who We Are

We are a well-established manufacturer of high-quality, precision European woodworking machinery. Our products incorporate advanced technology, premium materials, and industry-leading safety standards to ensure consistent performance and reliability.

As a rapidly growing company, we are committed to delivering exceptional service and customer support—standards our clients have come to expect. Despite our growth, we maintain a close-knit, team-oriented environment where employees are trusted to work independently without excessive micromanagement. We also believe in creating real opportunities for advancement, so our team members can grow their careers without feeling limited.


Who We’re Looking For

We are seeking enthusiastic, career-minded, and self-motivated individuals to join our team as Inside Sales Representatives in our New Castle, DE office.

This role is ideal for someone who thrives in a fast-paced environment, enjoys working with customers over the phone, and is confident in closing sales. The right candidate will have strong communication skills, be comfortable handling a high volume of calls, and possess a proactive, results-driven mindset.

A strong mechanical aptitude is a major advantage, as we specialize in woodworking machinery. Experience in inside sales, industrial products, or capital equipment is preferred—but we are willing to train motivated candidates with transferable skills.


What You’ll Do

  • Engage with business owners and private customers to understand their needs
  • Recommend machines, tools, and accessories tailored to each application
  • Handle high-volume inbound and outbound sales calls
  • Prepare and present quotes and close sales opportunities
  • Welcome and assist customers visiting the showroom
  • Schedule appointments and follow up on leads
  • Build and maintain strong customer relationships
  • Collaborate with internal teams to support the sales process
  • Participate in occasional trade shows across the United States
  • Progress through a structured training program covering equipment from entry-level machines to advanced CNC systems

Qualifications

  • Excellent phone presence and communication skills
  • Strong closing ability and sales confidence
  • High-volume phone sales experience preferred
  • Mechanical or technical mindset is a plus
  • Comfortable with CRM systems and general computer use
  • Ability to travel occasionally for trade shows
  • Woodworking or industrial experience is a plus (not required)

What We Offer

  • Health, Dental, and Vision insurance
  • Retirement plan
  • Paid vacation and sick time
  • FSA benefit plan
  • Paid holidays
  • Opportunities for career advancement within a growing company

F

Felder Group USA

Welcome to Felder Group USA Felder Group stands for over 60 years of high quality woodworking machinery. Our woodworking machines are made in Austria and are recognized worldwide for their state-of-the-art technology, design, safety and ease of use. With three major product lines Felder Group covers the whole range of woodworking machinery. The Hammer line - The perfect choice for the hobbyist and passionate woodworker. The Felder line - Professional grade machines used by the small shop, the serious woodworker and/or the small business. The Format-4 line - Our Format-4 Industrial line serves large manufacturing operations and small businesses alike. The Format-4 line is your solution to optimum panel sizing, nesting, edge-banding, and more. Visit www.feldergroupusa.com or call toll free 866-792-5288

Runway Icon
Boost Your Interview Chances

With Runway

See Your Fit for This Role

1-5 min

Your Score

?

Top Applicants

90%

Your Job Search Advantage

Key Gaps & Next Steps:

Address these in your resume & Interview

Top Strengths For This Role

Highlight these in your cover letter & interview

Your Interview Guide

A Personalized Interview Strategy

Freshest Opportunities

Never Miss a Good Fit

Get notified when jobs mach your criteria