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Insurance Customer Service

Associated Insurance Agencies

Posted 3 months ago

Full Time

Genoa Township, Ohio

In Person

Smart Summary

Responsibilities

The representative will manage customer inquiries via phone, email, and in-person while assisting with quotes, policy updates, and payments. They are also responsible for maintaining accurate client records and collaborating with the team to ensure high-quality service.

Qualifications

We are looking for a personable Personal Lines Customer Service Representative to join our team. The ideal candidate will have a Property & Casualty License, excellent customer service skills, and be highly organized. A high school diploma/GED is required.

Job Description

Benefits:
  • Paid time off
  • Competitive salary
  • Dental insurance
  • Free food & snacks
  • Health insurance
  • Opportunity for advancement
  • Training & development
  • Vision insurance
Benefits/Perks
  • Competitive Pay
  • Professional Development
  • Job Stability in a growing industry 
Job Description
We are seeking a professional and personable Personal Lines Customer Service Representative to join our team. In this role, you will be responsible for ensuring that each customer has a positive experience when reaching out to our agency. You will respond promptly to inquiries, maintain accurate records, and generally provide excellent customer service. The ideal candidate is detail-oriented, friendly, and familiar with insurance products. 

Responsibilities
  • Answer customer questions via phone, email, and in-person
  • Assist clients with new quotes, updating policies, payments, and other services
  • Maintain detailed records of client interactions
  • Review audits and/or policies
  • Collaborate with colleagues to provide comprehensive customer service
Qualifications
  • Property & Casualty License required
  • High school diploma/GED required
  • Excellent customer service skills
  • Highly organized with strong time management skills
  • Familiarity with Microsoft Office and other software applications

Associated Insurance Agencies

Associated Insurance Agencies is more than just an insurance agency; we are a reputable and trusted insurance partner in the communities we serve. We are proud to offer our clients a team of experts that most agencies cannot provide. Our team consists of personal, commercial, life and health insurance agents. Our agents are dedicated to providing unparalleled, dependable service in an industry where many insurance agencies promise to protect their clients’ interests, but often disappoint when they are needed most. Associated Insurance Agencies Inc. was founded in 1923 as a small local insurance agency in Westerville, Ohio, that specialized in providing automobile, homeowner, and business insurance to the residents of Central Ohio. Today, the agency represents more than 20 insurance companies and has grown to a team of more than 35 expert advisors. Associated Insurance has offices throughout Ohio and Southern Florida. As an independent insurance agency, we are able to select regional and national insurance companies that allow our agents to specifically tailor our products to meet our current & future clients’ ever-changing insurance needs. We understand that insurance is not easy, • Overwhelming Documents • Coverage Exclusions • Complicated Terms and Definitions But with Associated Insurance Agencies as your advisor - Insurance Just Got Easier!
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