Automotive Business Development Representative
McGrath Acura of Libertyville
Automotive Business Development Representative
McGrath Acura of Libertyville
Posted 3 months ago
Full Time
Libertyville, Illinois
In Person
Smart Summary
Responsibilities
The Business Development Representative is responsible for managing inbound and outbound leads via phone, text, and internet to generate appointments. They must maintain accurate CRM records and ensure a high-quality customer experience for both sales and service departments.
Qualifications
We are seeking motivated and energetic individuals with strong communication skills for a Business Development Representative role. Customer service or sales experience is preferred, along with basic computer skills and a team-oriented mindset. This is a full-time position at McGrath Acura of Libertyville.
Job Description
Business Development Representative (BDR) – Automotive
Location: McGrath Acura of Libertyville
Job Type: Full-Time
About Us
At McGrath Acura of Libertyville, we pride ourselves on delivering a premium customer experience that matches the Acura brand. Our dealership is fast-paced, team-oriented, and focused on driving results while maintaining top-tier customer satisfaction.
Position Overview
We are looking for motivated, energetic individuals to join our Business Development Center. As a BDR, you will be the first point of contact for our customers—responsible for generating appointments and creating opportunities for our sales and service teams.
Key Responsibilities
- Respond to inbound leads (phone, internet, text) quickly and professionally
- Make outbound calls to follow up with prospects and prior customers
- Set, confirm, and manage appointments for Sales and Service
- Maintain accurate CRM notes and customer records
- Follow proven processes to maximize show rates and conversions
- Deliver a high-quality, positive customer experience on every interaction
What We’re Looking For
- Strong communication skills and phone presence
- Customer service, call center, or sales experience preferred
- Ability to work in a fast-paced, goal-driven environment
- Coachable, competitive, and team-oriented mindset
- Basic computer/CRM skills
What We Offer
- Competitive hourly pay + aggressive bonus structure
- Paid training with clear processes and support
- Career growth opportunities within the McGrath Automotive Group
- High-energy, team-focused work environment
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