Housekeeping Supervisor (FT)

C

Courtyard Rochester, NY

Posted 5 days ago

Full Time

Rochester, New York

In Person

Smart Summary

The Housekeeping Supervisor is responsible for training and supervising staff to ensure rooms and public areas meet high cleanliness standards. They also manage cleaning supply inventory and handle guest requests or complaints professionally.

Must Have Skills for ATS

Supervision

Staff training

Inventory management

Cleaning standards

Communication

Interpersonal skills

Attention to detail

Safety procedures

Security procedures

Problem solving

Job Description

Description

$250 Signing Bonus (after 90-days)

Weekends and holidays required.

Clean driver's license to drive the shuttle (preferred)

The Courtyard Rochester Downtown, managed by Essex Hotel Management, is currently seeking a DRIVEN Housekeeping Supervisor.

The Housekeeping Supervisor will be responsible for supervising and training housekeeping staff, ensuring that all rooms are cleaned to the highest standards, and maintaining inventory of cleaning supplies. 

Responsibilities:

- Supervise and train housekeeping staff

- Ensure that all rooms are cleaned to the highest standards

- Maintain inventory of cleaning supplies

- Ensure that all public areas are clean and inviting

- Respond to guest requests and complaints in a timely and professional manner

- Ensure that all safety and security procedures are followed

- Maintain a positive and professional attitude at all times

What are we looking for? For nearly three decades, Essex Hotel Management's "solution-driven" approach has resulted in high satisfaction for our team members, partners, owners, and guests. This results from our Team Members staying true to our Vision, Mission, and Values. We look for teammates that are DRIVEN:

  • Dedicated to finding solutions that work
  • Responsive to our partners, our team members, and our guests
  • Integrity defines everything we do by taking ownership of our actions and holding ourselves accountable
  • Value-Oriented - we value diversity, relationships, and performance
  • Engaged - we care about the work we do and the people we work with
  • Nimble - we strive to be flexible and innovative

Essex Hotel Management, LLC is committed to fostering an inclusive and diverse workplace, where equal opportunity is extended to all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other status protected by the laws or regulations in the locations where we operate.

Requirements

Requirements:

- High school diploma or equivalent

- Previous experience in housekeeping or a related field

- Excellent communication and interpersonal skills

- Ability to work independently and as part of a team

- Strong attention to detail

- Ability to lift up to 50 pounds

- Flexibility to work weekends and holidays

C

Courtyard Rochester, NY

Headquartered in Rochester, New York, Essex Hotel Management, LLC has developed, owned and managed hotels and multi-family properties since the mid-1980s. The assets in our extensive portfolio represent over 3,500 hotel rooms and nearly 3,800 residential units located in 14 Eastern States. For nearly three decades, Essex's "solution driven"​ approach has resulted in a high level of satisfaction - for our partners, owners and guests alike. While initially an owner-operator, Essex began providing independent third-party management services in 2002. Currently, we are an approved management company for top select service brands and have received numerous awards and recognitions for turnaround improvements and operational excellence.

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