Housekeeper

Maui Resort Rentals

Posted 3 months ago

Full Time

Lahaina, Hawaii

In Person

Smart Summary

Responsibilities

The Housekeeper is responsible for executing daily cleaning tasks, including departure cleanings, mid-stay refreshes, and linen changes to ensure high quality standards. They must also report maintenance issues and coordinate with the management and engineering teams to meet guest needs.

Qualifications

Job Description

Description

We are looking for a detail-oriented and reliable Housekeeper to support the daily operations of our vacation rental properties. This role plays a key part in delivering an exceptional guest experience through cleanliness, responsiveness, and teamwork. The ideal candidate has a strong work ethic, takes pride in a job well done, and enjoys working in a dynamic hospitality environment.

DUTIES

As Housekeeper, you will be responsible for the following duties:

  • Execute daily cleans and assigned tasks on time while meeting quality standards and expectations of the company.
  • Work closely with the Housekeeping Manager and Guest Experience teams to address and fulfill guest needs.
  • Perform various types of cleaning tasks as assigned, including:
    • Departure Cleanings – Thorough cleans between guest stays
    • Tidy Service – Mid-stay refreshes and general tidying
    • Towel/Linen Refreshes – Restocking and changing of towels and linens
    • Deep Cleans – Periodic intensive cleanings of properties
  • Report maintenance issues using proprietary company app
  • Communicate  with Engineers and Houseman to ensure all guest and owner needs are met.
  • Maintain a clean and organized work area and ensure it's tidied before the end of each shift.

Requirements

SKILLS & COMPETENCIES

The following skills & competencies will be required as Housekeeper:

  • Efficiently prioritize tasks and complete work within scheduled timeframes while maintaining company standards
  • Knowledge of cleaning techniques and methods for different materials
  • Safe handling of cleaning products and materials
  • Detail orientated and thorough
  • Comfortable working independently and as part of a team
  • Able to perform consistent work to the highest of standards

PHYSICAL REQUIREMENTS

  • Able to lift, push, pull and carry a minimum weight of approximately 20lbs
  • Able to stand for long periods of time
  • Able to kneel, bend and crawl
  • Able to squat and crouch
  • Able to tolerate exposure to dust and cleaning chemicals

Maui Resort Rentals

Maui Resort Rentals is Hawaii’s premier vacation rental management company, built on a foundation of unparalleled service for both owners and guests. Our commitment to hospitality and attention to detail ensures a seamless and memorable experience at every touchpoint. This dedication has made us Hawaii’s fastest-growing vacation rental company for five consecutive years and earned us multiple “Best Place to Work” awards from Outside, Hawaii Business Magazine, and Inc. 5000. With a meticulous approach to service, we proudly manage over 300 luxury properties across Kaanapali, North Kaanapali, Lahaina, and Wailea—from breathtaking oceanfront condos to exclusive beachfront estates. At Maui Resort Rentals, we go beyond accommodations, delivering exceptional hospitality that makes every stay truly special.
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