Systems Administration Intern

DP World

Posted 1 day ago

Internship

Charlotte, North Carolina

In Person

Smart Summary

The intern will assist with Jira system administration, troubleshoot user issues, and support optimization efforts within IT systems. They will also participate in ITSM projects and contribute to process documentation and system improvement initiatives.

We are looking for a Systems Administration Intern with an interest in IT Service Management and systems administration. The role is on-site in Charlotte, NC and the ideal candidate will be pursuing a degree in Information Systems, Computer Science, or a related field. Basic familiarity with Atlassian products and strong communication skills are preferred.

Must Have Skills for ATS

Jira

System administration

IT Service Management

ITSM

Problem-solving

Communication

Technical support

Confluence

Process documentation

System optimization

Job Description

We are seeking a motivated and detail-oriented Systems Administration Intern to join our IT team in Charlotte, NC. This internship will provide exposure to IT Service Management and system administration tasks with a focus on the Atlassian product suite (Jira). It’s an excellent opportunity for students pursuing a degree in Information Systems, Computer Science, or a related field to gain hands-on experience in IT operations. 

  • On-site role

  • Location: Charlotte, NC (DP World does not offer accommodations for internships)

  • Strong performance could lead to a full-time position after graduation

  • 10-week program that will run from June 2026 to August 2026

KEY ACCOUNTABILITIES

  • Assist with Jira system administration, including handling basic functions and requests
  • Support optimization efforts within IT systems and tools
  • Help troubleshoot user issues and provide technical support
  • Participate in projects related to IT Service Management (ITSM)
  • Document processes and contribute to system improvement initiatives

QUALIFICATIONS, EXPERIENCE AND SKILLS

  • Pursuing a degree in Information Systems, Computer Science, or a related field
  • Interest in IT Service Management and systems administration
  • Basic familiarity with Atlassian products (Jira, Confluence) preferred
  • Strong problem-solving and communication skills
  • Ability to manage multiple tasks and prioritize effectively

What You Will Gain 

  • Hands-on experience with IT systems administration and ITSM processes
  • Exposure to Jira and Atlassian products in a corporate environment
  • Opportunities to develop technical and problem-solving skills
  • Mentorship and guidance from experienced IT professionals

Please note: This position does not offer sponsorship for employment visas. Applicants must be legally authorized to work in The United States without sponsorship now or in the future.

ABOUT DP WORLD

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. 

With a dedicated, diverse and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. 

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer’s door.

DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave.

We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what’s possible.

WE MAKE TRADE FLOW

TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.

 

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.


By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.

#LI-EY2 #LI-Hybrid

DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 119,000 employees from 164 nationalities, spanning 83 countries on six continents and 560+ business units, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door. WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE

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