Customer Service Coordinator I Regional- Full Time (Harrah's Atlantic City/CES)
Caesars Entertainment
Customer Service Coordinator I Regional- Full Time (Harrah's Atlantic City/CES)
Caesars Entertainment
Posted 3 months ago
Full Time
Atlantic City, New Jersey
In Person
Smart Summary
Responsibilities
The Customer Service Coordinator provides exceptional guest service by anticipating needs, resolving service issues, and maintaining a positive, energetic atmosphere. They are also responsible for promoting Caesars Rewards programs and ensuring all guest interactions are handled with professionalism.
Qualifications
This role emphasizes providing excellent customer service through positive interactions, anticipating guest needs, and resolving service issues effectively. It also involves promoting Caesars Rewards programs and creating a welcoming atmosphere for guests. The position pays $18.00 per hour.
Job Description
Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest’s wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Caesars Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting. $18.00 Per Hour
At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.
Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values – Together We Win, All In On Service and Blaze the Trail – every day. Our mission, “Create the Extraordinary”. Our vision, “Create spectacular worlds. That immerse, inspire and connect you. We don’t perform magic; we create it with excellence. #WeAreCaesars”. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.
Caesars Entertainment
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