Position Responsibilities:

As a Customer Service Specialist, you will answer inbound calls in a professional and courteous manner
You will make outbound calls for issue resolution, customer follow-up, and communication
You will interact with multiple business locations to ensure that customer needs are met in a timely and accurate manner, and that all location-specific policies and procedures are followed
You will serve as a customer service liaison, communicating with each Business Unit to provide information for daily business functions
You will provide a high level of customer service in accordance with each customer's issue or request
As a Bar Coordinator, you will be responsible for Tiger Joe’s Pub including bartending, bar appearance, rotating product, creating cocktails, event planning, and cleaning.
You will be responsible for coordinating bartending coverage and service as needed in a professional and courteous manner.
Other duties as assigned

Required Education and Experience:

Must be at least 21 years old
High School Diploma or General Education Degree (GED) with 1 to 2 plus years of related experience

Preferred Education and Experience:

Bachelor’s Degree

Benefits

At the Reyes Family of Businesses, our Total Rewards Strategy prioritizes the holistic well-being of our employees. This position offers a comprehensive benefits package that includes Medical, Dental, Vision coverage, Paid Time Off, Retirement Benefits, and complimentary Health Screenings.

Equal Opportunity Employee & Physical Demands

Reyes Holdings and its businesses are equal opportunity employers. Company policy prohibits discrimination and harassment against any applicant or employee based on race, color, religion, sex, pregnancy or pregnancy-related medical conditions, marital status, sexual orientation, gender identity or expression, age, national origin, citizenship, disability, genetic information, military or veteran status, or any other basis protected by applicable law. In addition, the Company is committed to providing reasonable accommodation to applicants and employees in accordance with applicable law. Requests for accommodation should be directed to your point of contact in the Talent Acquisition or Human Resources departments.

Background Check and Drug Screening

Offers of employment are contingent upon successful completion of a background check and drug screening.

Pay Transparency

Our compensation philosophy embraces diverse factors for fair pay decisions, valuing skills, experience, and the needs of our business. Moreover, this role may have the opportunity to participate in a discretionary incentive program, subject to program rules.

Reyes Beverage Group is a family-owned, total beverage distributor. We’re proud to be the largest beer distributor in the U.S. and have grown our portfolio to include spirits, ready-to-drink cocktails, non-alcoholic options, wine and more. We deliver over 320 million cases annually to more than 115,000 retail accounts across the nation. We are committed to being the distributor of choice by providing unparalleled service and continually striving to grow our customers’ profitability. We’re dedicated to providing the best service to our customers, always conducting ourselves with integrity, and developing our employees' skills while reinforcing that their safety is always our top priority. Reyes Beverage Group was the first company in the Reyes Family of Businesses and the foundation for what is today Reyes Holdings, L.L.C., one of the top 10 largest privately held companies in the United States. Reyes Holdings was founded in 1976 with a small Schlitz beer distributorship in Spartanburg, South Carolina by brothers Chris and Jude Reyes. In the past 50 years, Reyes Holdings has grown exponentially into a global leader in the production and distribution of food and beverage products. We remain a family-owned business to this day. We proudly embrace our values, as they define the virtues we instill in our people and our organization: INTEGRITY * RESPONSIBILITY * ACCOUNTABILITY * TEAMWORK * WELLNESS * HUMILITY * BE THE BEST Our Company's purpose is connecting customers, consumers and brands every day, everywhere we operate. Our Company's ambition is to be the elite beverage distributor in the U.S. If you enjoy the products we distribute, you’ll really enjoy being a part of our team.

Customer Service Specialist/Bar Coordinator

Customer Service Specialist/Bar Coordinator

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