Accounts Receivable (AR) Specialist
Real Floors
Accounts Receivable (AR) Specialist
Real Floors
Posted about 1 month ago
Full Time
Phoenix, Arizona
In Person
Smart Summary
Responsibilities
The AR Specialist is responsible for managing collections of outstanding accounts receivable and resolving customer billing disputes. They will coordinate with internal teams and maintain accurate records for multifamily housing accounts.
Qualifications
We are looking for an Accounts Receivable (AR) Specialist to handle collections, resolve billing issues, and reduce accounts receivable delinquency. Ideal candidates will have 1+ years of related experience, strong communication skills, and an analytical mindset. Proficiency in Google Workspace and Microsoft Office is also required.
Job Description
The successful candidate will perform a variety of functions such as the collections of outstanding accounts receivable dollars from the existing multifamily homes client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency. This position will work closely with and report to the Accounting Manager. We are looking for a candidate that is coachable and willing to learn and grow long term within our company.
RESPONSIBILITIES:
- Service assigned multifamily homes management accounts and consistently review them for prompt payment status
- Make contact with past due SFH customers in a professional manner while keeping and improving customer relations.
- Assist in resolving client-billing problems and disputes in a timely manner.
- Ensure internal process for all SFH accounts is being followed.
- Identify issues attributing to account delinquency and discuss them with management.
- Provide timely follow-up on payment arrangements, billing issues and inquiries.
- Coordinate collection efforts with internal colleagues, such as project managers, GMs, and VP of SFH
- Maintain SFH email address daily and disperse information to corresponding parties (GM's, PM's, etc).
- Complete SFH vendor packet information in a timely manner and obtain credit applications on specified accounts.
- 1+ years of related experience preferred.
- Strong written and verbal communication skills with the ability to communicate effectively.
- Analytical mindset to reconcile account issues and identify discrepancies in account information.
- Problem solving, critical thinking, and attention to detail is required
- Ability to work independently as well as within a team setting, self-motivated, detail-oriented, creative, and organized.
- Proficiency in Google Workspace, Microsoft Office including Excel, Word, Outlook, and video conferencing programs.
- Proactive problem solver – takes initiative to identify, research and resolve problems as they arise.
- Relatable, able to get-along easily with others, outgoing, and has a friendly personality
⭐ Paid Time Off (PTO)
⭐ Paid Holidays
⭐ FREE Life & Disability Insurance
⭐ Health Care Insurance - Company pays most of the cost!
⭐ Dental & Vision Care Insurance options
⭐ Retirement 401(k) + GENEROUS company match
⭐ Annual Bonus Potential
⭐ Fitness Membership Reimbursement
⭐ Employee Referral Bonus Program
⭐ More! Real Floors: We Live “Got-Your-Back-Ability” Every Day!
NOTE: Principals only. Recruiters, staffing agencies and other third parties will not be considered. Real Floors, Inc. & Real Floors Commercial, Inc. provide equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
Real Floors
Real Floors has been an inspiring place for people to call home since 1987. The family atmosphere and overall culture is one that is embodied throughout all locations. The heartfelt caring is there at all levels, starting from the CEO down, there is an open door policy. Gratitude and appreciation are currencies that are exchanged every day from the small thank you for a great job to the big anniversary celebrations to the birthday celebrations throughout. You can often hear people throughout Real Floors referencing the term “backability!” Simply put, it means that we all have each other’s and our customer’s backs no matter what! This culture is also seen, felt, and heard not only by our team members but also by our industry and vendor partners. As a second generation family owned business, our main internal focus is our people. The leadership prioritizes improving the lives of employees and therefore the improved employee engagement is the natural result! We’ve been named an Atlanta Journal Constitution (AJC) “Best Place to Work” for multiple consecutive years and are always searching for new ways to give back to our team and be a better partner. We are working daily on our vision of “Being the most trusted and relied upon flooring provider in the nation!”
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