Service Advisor

RML Auto

Posted 3 months ago

Full Time

Fort Worth, Texas

In Person

Smart Summary

Responsibilities

Act as the primary liaison between customers and the service department by scheduling appointments and relaying maintenance information. Provide accurate repair cost estimates while ensuring a world-class customer service experience.

Qualifications

Fort Worth Nissan is seeking Service Advisors who are passionate about delivering excellent customer service. The role involves being the liaison between the customer and the service department, including scheduling appointments, relaying information about vehicle maintenance, and providing accurate cost estimates. Key attributes include friendliness, enthusiasm, reliability, and a strong work ethic to thrive in a fast-paced environment.

Job Description

Fort Worth Nissan is looking for Service Advisors to join our team who will deliver an excellent customer service experience that is second to none!

Are you searching for a financially lucrative career where you will have an opportunity to have a direct impact on customers every day? As a Service Advisor, you will be the liaison between the customer and the service department, scheduling appointments, reviewing service history, relaying important information about vehicle maintenance and repairs to customers, and providing accurate cost estimates.

WHAT WE HAVE TO OFFER

  • Top tier pay plan with bonus opportunities.

  • Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match.

  • Training, resources, and opportunities for career growth and advancement.

  • Values-driven culture built on integrity, professionalism, excellence, and teamwork.

WHAT WE ARE LOOKING FOR

  • Genuine interest in providing an exceptional customer experience.

  • Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.

  • Strong work ethic with the ability to work in a fast-paced, results-driven environment.

  • Brand knowledge is preferred, but not required.

WHAT YOU CAN BRING TO THE TABLE

  • Commitment: Ensure our customers have a world-class service experience at every step along their ownership journey, especially in vehicle repairs.

  • Excellence: Provide an unparalleled level of knowledge and expertise in order to help clients repair and maintain their vehicles to the highest factory and dealership standards.

  • Communication: Clearly and effectively communicate a clients recommended repairs.

  • Accountability: Comply with all manufacturer standards of quality for recommended repairs and maintenance work, and ensure that all repair estimates are accurate.

APPLY WITH US!

If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Fort Worth Nissan team. Our interview process includes an interview, background check, reference check, driving record review, and a drug screen. 

Be a part of the best customer experience team around. Apply with us today!

RML Auto

RML Automotive Inc is an Automotive company located in 510 Ballough Rd, Daytona Beach, Florida, United States.
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