PepsiCo Beverages Customer Service Specialist

PepsiCo

Posted 3 months ago

Full Time

Aurora, Colorado

In Person

Smart Summary

Responsibilities

The Customer Service Specialist is responsible for merchandising PepsiCo products, maintaining store displays, and ensuring product freshness. They also build relationships with key store decision-makers to achieve sales and performance goals.

Qualifications

PepsiCo is looking for a Customer Service Specialist to provide exceptional service to key customers by executing merchandising agreements, ordering and displaying products, and building strong relationships. A post-secondary education is preferred, and candidates should have a valid driver's license and the ability to lift up to 50 pounds. While not required, retail or merchandising experience is a plus.

Job Description

Overview

Customer Service Specialist (CSS) 

PepsiCo:

At PepsiCo, you’ll discover a place where our mission is to create smiles around the world. With a portfolio of more than 500 beloved brands including, Gatorade, Lay’s and Quaker, our work touches millions of people every day.

At the heart of the company is a team of thinkers, creators, and problem-solvers who collaborate to innovate and turn ideas into action. Driven by innovation and a focus on creating joyful moments through food and drinks, our decisions are guided by consumer centricity, creating opportunities for our associates to do meaningful work and make a lasting impact in the communities we serve.

Whatever your role, you’ll be part of a global community that values your ideas and empowers you to make an impact, on your career and on the world around you.

Position Overview:

The Customer Service Specialist (CSS) contributes to the success of PepsiCo Beverages Canada by providing exceptional customer service to various mid-format key customers. This includes executing against customer merchandising agreements, ordering and merchandising products, freshness rotation, display set up and maintenance, storage room organization and movement of product from storage to the sales floor. 

Compensation:

  • Weekly Pay Rate of $1,142.00
  • Health and Dental Benefits
  • Weekly OT Eligible

What you can expect from us:

  • A working environment that puts health and safety first
  • Great people and culture – proudly bring your whole self to work!
  • Future opportunities. We are one of Canada’s top 10 employers of youth. Ask us more in your interview!

Responsibilities

  • Complete all ordering, sales and merchandising activities within route to deliver against performance goals
  • Merchandise store shelving, racks and displays with PepsiCo products
  • Utilize Point-of-Sale materials
  • Build and maintain strong relationships with key decision makers in store
  • Provide excellent service to assigned accounts; create and maintain goodwill with all customers
  • Perform all assigned duties in compliance of ergonomics safety principals

Qualifications

  • Post-Secondary Education preferred
  • Valid driver's license, clean driving record and a reliable vehicle
  • Merchandising or retail customer service experience is helpful, but not necessary
  • Ability to work with minimal supervision
  • Must be able to perform frequent bending, twisting, kneeling, squatting, reaching over shoulder
  • Able to lift 50 plus pounds and push or pull up to 200 pounds using a pallet jack 

AI Disclosure: PepsiCo may use Artificial Intelligence as part of its hiring process. Specifically, we may use AI-based tools to screen, assess, or select applicants.

Vacancy Status: This posting is for a newly created role.

PepsiCo

PepsiCo is a playground for curious people. We invite thinkers, doers, and changemakers to champion innovation, take calculated risks, and challenge the status quo. From executives to team members on the front lines, we’re excited about the future. We take chances. Together, we dare to make the world a better place. Our associates are the magic ingredient. Each of them plays an integral role in helping create deep connections between people and our products. Think about your last group celebration: Chances are, one of our iconic brands was by your side. At PepsiCo, you’re invited to be a part of a global team of innovators who make, move, and sell these products—which are enjoyed by more than 1 billion people a day. A career at PepsiCo means working in a culture where everyone’s welcome. Here, you can dare to be yourself. No matter who you are or where you’re from, you can influence the people around you and the world at large. By showing up, you’ll have the opportunity to learn, develop and grow your skills for the future. Our supportive teams can fuel your professional goals to make a global impact on people and the planet. Join us. Dare for Better.
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