Emanate Health
Emanate Health
Posted 3 months ago
Full Time
West Covina, California
In Person
Smart Summary
Responsibilities
The scheduler is responsible for managing patient appointments at the clinic and providing documentation support. They also assist with communication enhancements and various activities to coordinate patient care.
Qualifications
We are looking for a Call Center Scheduler to schedule appointments and provide documentation support. Key requirements include a high school diploma (or equivalent), one year of experience with multi-line phone systems, and excellent customer service skills. Clinic experience and medical terminology knowledge are preferred.
Job Description
Everyone at Emanate Health plays a vital role in the care we deliver. No matter what department you belong to, the work you do at Emanate Health affects lives. When you join Emanate Health, you become part of a team that works together to strengthen our communities and grow as individuals.
On Glassdoor's list of "Best Places to Work" in 2021, Emanate Health was named the #1 ranked health care system in the United States, and the #19 ranked company in the country.
Job Summary
To provide scheduling appointments at the appropriate clinics. This position also provides documentation support,
communications enhancements and other support activities in maintaining the coordination of patient care.
Job Requirements
a. Minimum Education Requirement :
High School Diploma or equivalent preferred. Bilingual in Spanish preferred.
b. Minimum Experience Requirement :
Minimum of one year experience with a multi-line telephone system. Customer service skills required for responding
appropriately to patients, families, physicians and agency staff. Ability to transcribe and relay accurate messages on a timely
basis. Knowledge of grammar usage, punctuation and style. Computer skills required. Clinic experience preferred. Medical
terminology preferred. Excellent customer service skills required.
c. Minimum License Requirement :
Delivering world-class health care one patient at a time.
Pay Range:
$21.00 - $31.50Emanate Health
With Runway
See Your Fit for This Role
1-5 min
Your Score
?
Top Applicants
90%
Your Job Search Advantage
Key Gaps & Next Steps:
Address these in your resume & Interview
Top Strengths For This Role
Highlight these in your cover letter & interview
Your Interview Guide
A Personalized Interview Strategy
Freshest Opportunities
Never Miss a Good Fit
Get notified when jobs mach your criteria