Retail Sales Associate (Outfitter)

Fleet Feet

Posted 3 months ago

Full Time

Springfield, Missouri

In Person

Smart Summary

Responsibilities

The Outfitter is responsible for providing personalized gear recommendations and building meaningful relationships with customers to support their fitness goals. They must maintain a high-energy environment while supporting all store initiatives and functions.

Qualifications

Fleet Feet is looking for a Retail Sales Associate (Outfitter) to deliver unmatched service to customers. Key qualifications include availability to work a flexible schedule, experience in a customer-facing sales environment, and a passion for promoting an active lifestyle. The ideal candidate will be collaborative, customer-centric, and willing to go above and beyond to support Fleet Feet initiatives.

Job Description

Our Company


Overview:

We believe Running Changes Everything. If you believe that, too, we want to talk. With more than 280 stores and a robust e-commerce site, Fleet Feet is the largest running retailer in the country. Catering to more than runners, we pride ourselves on having an inclusive environment! We believe it’s a privilege to serve and to deliver unmatched service and support when outfitting every customer.  We like to keep things high-spirited, fast-paced and fun, wearing more than a few hats and stepping in to help out wherever it’s needed. We run together to solve problems, reach goals, encourage others and champion our brand.  We are always in pursuit of hardworking people to join our quest and bring our core values to life.


Responsibilities:

As an Outfitter, you are the heart and sole (pun intended) of our brand. You have the opportunity to recommend gear and products that a customer will use to cross their next finish line, regardless of what that looks like. This position is always going above and beyond to take care of our customers and communities. You will be part of a dynamic group that builds and maintains meaningful relationships with customers, vendors, and peers by listening to customer needs, providing personalized solutions, and, ultimately, outfitting them with everything they need to get started or persevere. We pride ourselves on putting people first and know that what we do each day does not happen anywhere else. We truly believe that running changes everything.


Qualifications:

  • Available to work a flexible schedule, including, days, evenings, weekends, and holidays (35-40 hours per week, weekend shift included)
  • Experience in a customer-facing sales environment preferred
  • Proactive learner and sound decision maker
  • Passionate, positive, self-motivated and detail-oriented
  • Collaborative and customer-centric
  • Willing to go above and beyond when needed
  • Communicate professionally with customers and team
  • Deliver the best customer experience by outfitting each customer that walks through the door
  • Support all Fleet Feet initiatives, activities, and functions
  • Promotes an active lifestyle
  • Has own reliable form of transportation
  • Ability to count US currency and utilize standard point of sale systems

Perks:

  • 401K plan available
  • Quarterly performance-based raises
  • Referral-based bonuses
  • Overtime pay for holidays worked
  • Free and discounted products, training, and company affiliated races
  • High energy and fun atmosphere
  • Passionate team members

Fleet Feet franchisees operate as independent business owners. If you apply and are hired at a Franchise location, you would be an employee of that Fleet Feet franchisee and not an employee of the Fleet Feet Corporation. We have opportunities within both our franchise locations and our Fleet Feet Corporation.

Fleet Feet

At Fleet Feet we believe that running has the power to change everything, and we work hard every day to bring this vision to life. We pride ourselves on creating an amazing environment through employee, customer and community experiences. Whether in store or on our store support team, there's opportunity at Fleet Feet for those who believe in the privilege of serving and the power of running. Fleet Feet was founded by two women in 1976. Sally Edwards and Elizabeth Jansen were two true pioneers who built the foundation for what is now a quest to become a one hundred year brand. Today, Fleet Feet has over 280 locations (and counting) around the country, a mix of both company-owned and franchise stores that serve as the running hubs of their respective communities. We're a company that prides itself on creating an amazing environment using employee, customer and community experiences.
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