About Altior Healthcare

Our family of services comprises three distinct mental health treatment programs, including a specialized program for US Veterans. With over 15 unique locations, we manage and support 500+ dedicated employees serving over 300 residential clients daily located across five states: California, Idaho, Maine, New Hampshire, and Texas.

Paradigm Treatment (West Coast) and Ridge RTC (East Coast) partner together under Altior, united by a shared commitment to providing exceptional mental health care. For over a decade, our core clinical and support teams have worked side-by-side, delivering compassionate, evidence-based treatment that changes lives.

As part of the Altior network, you’ll find the stability of an established organization with the heart of a close-knit treatment community where every role matters.

We are seeking an organized and detail-oriented Intake/Discharge Coordinator to join our team. The Intake/Discharge Coordinator will be responsible for handling patient intake and discharge processes, ensuring accuracy and efficiency in all aspects of the role.

Duties:

- Manage patient intake/discharge procedures and ensure all necessary information is accurately recorded
- Coordinate with medical staff to schedule appointments and maintain the appointment calendar
- Verify insurance information and communicate coverage details to patients
- Answer phone calls and address patient inquiries in a professional and timely manner
- Maintain confidentiality and adhere to HIPAA guidelines at all times
- Assist in maintaining medical records and updating patient files as needed

Qualifications:

- Familiarity with medical scheduling software and phone systems
- Knowledge of HIPAA regulations and compliance standards
- Strong organizational skills with attention to detail
- Ability to multitask in a fast-paced environment
- Experience as a Medical Receptionist, Dental Receptionist, or similar role is a plus
- Front desk experience in an ER or medical facility is beneficial

This position offers the opportunity to work in a dynamic healthcare environment, contributing to the efficient operation of patient intake processes. If you possess the required qualifications and are looking to make a difference in healthcare administration, we encourage you to apply for the Intake Coordinator position.

Benefits

• Comprehensive benefits package: medical, dental, and vision.
• 401k with 4% match.
• Paid Time Off Programs including vacation, holidays, and illness.
• Chef made meals onsite.
• Continuing Education Assistance.
• Supportive clinical supervision and professional development.

Altior Healthcare is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law.

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