Front Desk Representative (Full Time)

L

Larkin Community Hospital

Posted 3 months ago

Full Time

Hollywood, Florida

In Person

Smart Summary

Responsibilities

The Front Desk Representative serves as the primary point of contact for patients and visitors at Larkin Behavioral Health Services. Responsibilities include greeting individuals, answering inquiries, and directing them to the appropriate departments to ensure a positive experience.

Qualifications

We are looking for a Front Desk Representative with at least 1 year of customer service experience. Key skills include excellent communication, the ability to multitask, and proficiency in Microsoft Office. Experience in a healthcare setting and bilingualism in English and Spanish are a plus.

Job Description

As a Front Desk Representative at Larkin Behavioral Health Services (LBHS), you will be the first point of contact for our patients and visitors. Your primary responsibility will be to provide exceptional customer service by greeting patients, answering their questions, and directing them to the appropriate department.  Your role is crucial in ensuring that our patients have a positive experience at LBHS.

Minimum Qualifications:

  • 1+ years of experience in a customer service role
  • Excellent communication and interpersonal skills
  • Ability to multitask and prioritize tasks in a fast-paced environment
  • Proficient in Microsoft Office and basic computer skills

Preferred Qualifications:

  • Experience in a healthcare setting
  • Bilingual in English and Spanish
  • Knowledge of medical terminology

L

Larkin Community Hospital

Larkin Community Hospital is an integrated healthcare delivery system accredited by the Joint Commission with locations in South Miami, Hialeah and Hollywood, Florida. Our network of acute care hospitals provide a complete continuum of healthcare services, including a full range of inpatient and outpatient services, home health agencies, Skilled Nursing facilities, Rehab centers and Assisted Living facilities in Miami-Dade and Broward County. Our South Miami campus consists of a 146 bed Statutory teaching hospital (the 3rd largest in Florida, offering 32 different training programs for physicians) and is the home of the state of the art Miami Neuroscience Center at Larkin, the Center for Advanced Orthopedics at Larkin, the Cancer Center at Larkin and the Florida Academic Dermatology Center at Larkin. Our Palm Springs Campus, is a 247 bed acute care hospital located in a 15 acre campus in Hialeah Florida, and includes a 7 story Medical Office Building. Larkin Community Hospital Behavioral Health Services, our hospital located in Hollywood, Florida, includes an inpatient behavioral health unit and also offers comprehensive behavioral health services.
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