Claims - Private Client Claims Specialist I

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Cincinnati Financial

Posted 3 months ago

Full Time

Fairfield, Ohio

In Person

Smart Summary

Responsibilities

The specialist will handle scheduled jewelry claims, conduct detailed investigations, and analyze property coverage forms. They will also prepare narrative factual reports and ensure high customer satisfaction through exceptional service.

Qualifications

We're looking for someone with exceptional communication skills and the ability to work independently to handle jewelry claims and provide excellent customer service. An associate's or bachelor's degree is preferred, and while prior claims experience is a plus, it's not mandatory. You'll also be expected to pursue an AIC designation within two years of being hired.

Job Description

Make a difference with a career in insurance

At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we’re looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person®.

If you’re ready to build productive relationships, collaborate within a diverse team, embrace challenges and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow.

This position will be based in the HQ (Cincinnati) area.  This is an exempt (salaried) role. 

The pay range for this position is $52,000 - $65,000 annually. Pay is based on the applicant’s education, experience, location, knowledge, skills and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance. 

Be ready to:

The express claims department is seeking a qualified candidate to fill the role of private client claims specialist.  The ECC currently handles property jewelry claims, in 42 states.  Over time, this will also be expanded to include other business lines and coverages.

  • Directly handle scheduled jewelry claims up to policy limits with HQ assistance/oversight
  • Complete through, detailed claim investigations including recorded statements, retention of counsel, partnership with SIU and onboarding experts when needed
  • Analyze property coverage forms including specialized Capstone property forms featuring enhanced replacement cost language and specialized valuation
  • Prepare detailed narrative factual reports and statements of loss on large ($100,000+) files
  • Monitoring and supporting exceptional claim service to ensure high customer satisfaction


Be equipped with:

  • The ability to work independently and make informed decisions
  • Exceptional communication skills
  • Demonstrated experience and knowledge of CIC property and Private Client forms
  • Prior claims experience preferred but not required

You’ve earned:

  • Associate or bachelor’s Degree (preferred)
  • Pursuit of AINS or AIC designation exam study or completion of either.  The selected candidate will be expected to complete AIC coursework within two-years of hire date

Enhance your talents  

Providing outstanding service and developing strong relationships with our independent agents are hallmarks of our company. Whether you have experience from another carrier or you’re new to the insurance industry, we promote a lifelong learning approach. Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional – all while enjoying a meaningful career.  

Enjoy benefits and amenities  

Your commitment to providing strong service, sharing best practices and creating solutions that impact lives is appreciated. To increase the well-being and satisfaction of our associates, we offer a variety of benefits and amenities.  

Embrace a diverse team  

As a relationship-based organization, we welcome and value a diverse workforce. We grant equal employment opportunity to all qualified persons without regard to race; creed; color; sex, including sexual orientation, gender identity and transgender status; religion; national origin; age; disability; military service; veteran status; pregnancy; AIDS/HIV or genetic information; or any other basis prohibited by law. All job applicants have rights under Federal Employment Laws. Please review this information to learn more about those rights. 

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Cincinnati Financial

The Cincinnati Insurance Company, operating since 1950, stands among the nation's top 25 property casualty insurer groups based on net written premiums. The group markets business, home and auto insurance products through a select group of independent insurance agencies in 46 states and the District of Columbia. The Cincinnati Life Insurance Company subsidiary actively markets life and disability income insurance and annuities in all states except New York. • Empowered field representatives work from their homes in the same communities as those agents and the policyholders we serve. • Field representatives provide local services including marketing support, claims service with a human touch, loss control advice and boiler inspections. • Associates at our Fairfield, Ohio, headquarters support these field representatives with managerial, administrative, underwriting and technical expertise. Other available careers include finance, technology, law, human resources and customer service. Like us on Facebook at: http://www.facebook.com/CincinnatiInsurance Please refer to our Social Media Terms of Use for additional guidelines. https://www.cinfin.com/terms-conditions#SocialMedia
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