Leasing Consultant

Coastal Ridge

Posted 3 months ago

Full Time

Canal Winchester, Ohio

In Person

Smart Summary

Responsibilities

The Leasing Consultant is responsible for managing leasing efforts, conducting property tours, and building rapport with prospective residents to meet community goals. They also handle day-to-day resident inquiries, process service requests, and ensure the property's common areas are impeccably maintained.

Qualifications

We are looking for a Leasing Consultant to assist with leasing efforts and resident interactions. Key requirements include a high school diploma or equivalent, previous leasing or sales experience (preferably in multifamily or student housing), and strong computer literacy. This role involves achieving leasing goals, providing property tours, managing inquiries, and ensuring excellent customer service.

Job Description

What You’ll Do: As a Leasing Consultant, you’ll play a critical role in the leasing efforts and day-to-day resident interactions at your community. You’ll create exceptional experiences for prospective and current residents while achieving individual and team leasing goals. This full-time, non-exempt position reports to the Property Manager.   Where You’ll Work: Welcome to Buckstone Flats, a brand-new luxury apartment community in Obetz, Ohio. Offering contemporary 1, 2, and 3-bedroom apartments, Buckstone Flats is designed for exceptional living. Enjoy top-tier amenities such as a resort-style pool, a state-of-the-art fitness center, a dog park, a stylish resident lounge, and modern coworking spaces perfect for remote work. Experience the best in luxury and convenience at Buckstone Flats, where upscale living meets a vibrant community in the heart of Obetz.    What You’ll Own:
  • Contribute to individual and team leasing targets, consistently striving to meet or exceed goals.
  • Greet, engage, and build rapport with prospective residents, creating memorable and positive first impressions.
  • Provide tours that showcase the property’s features and benefits while tailoring the experience to each prospect's needs.
  • Confidently close the leasing process by addressing objections, highlighting benefits, and securing commitments.
  • Manage leasing inquiries by responding quickly and effectively through phone, email, or in person, ensuring all communication occurs within 24 hours.
  • Enter and maintain accurate lead information in Entrata and proactively follow up with prospects through warm calls, emails, or letters.
  • Develop a deep understanding of site leasing trends, traffic patterns, and product availability to effectively guide prospects toward leasing decisions.
  • Ensure the office, model units, clubhouse, and all common areas along the tour route are impeccably maintained, reporting any issues to the appropriate team member.
  • Participate in community marketing initiatives, outreach efforts, and resident event planning and execution.
  • Guide prospects through the application process, ensuring compliance with screening procedures and accuracy in lease execution.
  • Collect move-in related fees and ensure all paperwork and funds are properly handled.
  • Provide exceptional customer service by addressing resident inquiries, processing service requests, and assisting with day-to-day resident needs.
  • Maintain and manage the community waitlist, communicating updates with prospects as needed.
  • Perform other duties as assigned.
  What You’ll Bring:
  • High school diploma or equivalent required.
  • Willingness to obtain all licenses and/or certifications required by State or Local jurisdictions.
  • Previous leasing and sales experience preferred; experience in multifamily or student housing is a plus.
  • Strong computer literacy and the ability to learn new systems quickly
  • Familiarity with property management software such as Entrata, OneSite, or RealPage preferred.
  • Intermediate proficiency in Microsoft Excel, including formulas, sorting, and filtering, is a plus.
  • Ability to participate in emergency duties as needed.
  Our Company: Built on the foundation of over 20 years of friendships, Coastal Ridge is a vertically integrated multifamily real estate operator, investor, and developer whose unique approach successfully combines data and experience. Supported by over 800 real estate professionals with deep sector expertise, we have quickly grown into a leader in the multifamily industry. Our values are based on relationships and driven by honesty, integrity, and trust.     What You’ll Get: As a Coastal Ridge Real Estate associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. We are committed to providing competitive and comprehensive benefits that align with our culture and the needs of our associates.

Coastal Ridge

With origins rooted in relationships, Coastal Ridge is a vertically integrated real estate investment, property management, and development firm focused on multifamily housing. We’re powered by a collection of industry experts, property management professionals, and people passionate about changing the real estate landscape.
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