Adult Residential Supervisor $24.00-$25.50 per hour | West Boylston, MA    Are you passionate about Adult Service and ready to make a meaningful impact every day? Join the dedicated team at RFK Community Alliance’s, where your talent in Adult Service helps fuel brighter futures for our adults.   We’re looking for an Adult Residential Supervisor who’s ready to bring energy, creativity, and heart to our adult service team. If you’re dependable, motivated, and love being part of a mission-driven organization — we want to hear from you!   Responsibilities:

• Promote diversity, equity, and inclusion in all aspects of the role.
• Oversee daily program operations, including staff/client scheduling and activity coordination.
• Maintain a safe, clean, and supportive residential environment, report safety concerns promptly.
• Supervise, coach, and evaluate direct care staff; address performance issues as needed.
• Communicate regularly with staff and leadership regarding client care and program updates.
• Ensure accurate documentation, including incident reports, logs, and client records.
• Oversee medication administration, audits, and compliance (MAP certified).
• Respond to emergencies and critical incidents, including crisis intervention and missing client coordination.
• Ensure compliance with treatment plans, behavior programs, and agency policies.
• Monitor staffing, approve timesheets, and support budget adherence.
• Coordinate client medical care and ensure follow-up services are completed.
• Support hiring, onboarding, and staff training; maintain training compliance.
• Participate in supervision, staff meetings, and ongoing professional development.
• Maintain required certifications and support quality improvement initiatives.
• Perform additional duties assigned, including light facility maintenance when needed.
• Serve as a representative of the program and agency.

  Qualifications/Physical Requirements:

• Strong communication, organization, and multitasking skills
• Minimum 1 year residential experience required
• Experience with ID/DD populations preferred
• Bachelor’s degree in Human Services or related field preferred
• Ability to sit, stand, and use a computer for extended periods 

  Shift: Full-time, Tues-Friday 12p-8p, Saturday 10a-6pm with FLEXIBILITY as needed   How We Promote Equity, Cultivate Leaders, and Grow Together At RFK Community Alliance, we’re dedicated to a culture where everyone can show up to work as their full authentic selves. Diversity and inclusion doesn’t happen by accident, it’s by design. Together we are the designers. We believe that a diverse and inclusive workplace makes our organization stronger. We care about including diverse perspectives and experiences throughout every level. Which is why we’re committed to honoring, celebrating, and fostering diversity and inclusion on our team, in our individuals and within our community. Our team must reflect our community and vice versa. We value, respect, and support all types of diversity across all identities including, but not limited to, ethnicity, race, gender, LGBTQIA, age religion and abilities. We take responsibility for the community we’re creating here at RFK Community Alliance, and we’re here to contribute to the progression of our society to a more inclusive and equitable one.    Why You’ll Love Us In addition to being a part of a supportive team, we offer amazing employee benefits, including:  •Health Insurance •Dental Insurance •Vision Insurance •Generous paid time off •Holiday Pay •Educational Assistance •Employer paid life insurance •Employer paid Short- & Long-Term Disability •Retirement Plan with generous employer match •Tuition Reimbursement •Comprehensive Employee Assistance Program    To apply for this position please click on → Adult Residential Supervisor.  RFKCA offers a compassionate, inclusive company culture and excellent work environment. RFKCA is deeply committed to the principles of equity, diversity, and inclusiveness. We do not discriminate based on race, color, creed, national origin, religion, age, gender identity, sexual orientation, physical or mental disability. EOE/AA