Benefits Assistant

Qualfon

Applications Closed

Posted 17 days ago

Full Time

, Colorado

Remote OK

Smart Summary

Responsibilities

The Benefits Assistant manages day-to-day administration of company benefit programs, including enrollment, database maintenance, and payroll integration. They also serve as a primary point of contact for employee inquiries regarding eligibility and coverage while ensuring effective communication of plan information.

Qualifications

We are seeking a Benefits Assistant to handle the day-to-day administration of company benefit programs. Key requirements include strong communication skills, experience with Microsoft Office, and at least one year in a customer-focused administrative role. A high school diploma or GED certificate is required, with preferred skills including experience in a benefits or HR-related field and knowledge of benefit regulations.

Job Description

Overview

Under limited direction, the Benefits Assistant will be responsible for the day-to-day administration of policies and programs covering the company benefit processes and objectives. May assist in developing procedures. Tasks may include but are not limited to, answering employee inquiries on eligibility, coverage, and other benefits matters, providing technical assistance, and maintaining benefits records, documents, and databases. This role will rely on knowledge of the standard concepts, best practices, and procedures within the field of U.S. Benefits to accomplish departmental and organizational goals. Communications delivered to the entire company are a significant responsibility of this role.

Benefits & Time Off: As a full-time position, Company benefits are offered in compliance with the Affordable Care Act (ACA), state and federal law, and Company policies. These benefits include Medical, Dental, Vision, Employee Assistance Program, Life and Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Accident, Critical Illness, Hospital Indemnity, Legal, Identity Protection, Pet Insurance, and 401k.Full-time employees are eligible to receive paid time off (PTO) benefits based on the Company’s current paid time off policies and in accordance with applicable state law. Further, Colorado residents are eligible for Paid Sick and Safety Leave, per applicable state law provisions and Company policy. All benefits are subject to any plan changes at the Company’s sole discretion.

Compensation: this position will be paid on an hourly basis with a pay range between $17 - $19 depending on prior experience. This base pay is subject to all applicable statutory deductions and authorized withholdings as required by law. This base pay is also subject to any authorized deductions to contribute toward the employee’s portion of benefits premiums and/or 401(k) contributions.

EQUAL OPPORTUNITY STATEMENT QUALFON is an equal opportunity employer. QUALFON provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, national origin, age, disability, genetic information (including testing and characteristics), marital status, ancestry, status as a covered veteran, uniformed servicemember status and any other characteristic protected under applicable federal, state or local law.

If you would like to fill out a Voluntary Self-Identification of Disability Form, please visit us at Qualfon.com/join-us - https://qualfon.com/join-us/

Responsibilities

  • Data management
    • Enrollment database administration
    • Payroll database administration (as it pertains to benefit plan administration)
    • HRIS database administration (as it pertains to benefit plan administration)
  • Communication of all benefit plan information to employees and business partners
  • Ongoing benefit education
  • Open Enrollment various duties and responsibilities
  • New Hire Enrollment processing
  • Responses to Employees through Benefits Inbox
  • Maintenance of electronic files
  • Mail processing and mailing of required notices both paper and electronic
  • Provide applicable reporting
  • Back-up to Benefits Administrator
  • Specialized projects as assigned
  • Adhere to company guidelines and policies
  • All other tasks assigned

Qualifications

Required Skills:

  • Strong written and oral communication skills
  • 1 year of experience in customer focused administration
  • Experience with Microsoft Office suite Outlook, Excel, Word, etc.
  • Strong organizational and prioritizing skills
  • High School diploma or GED certificate
  • While performing the duties of this job, the employee is frequently required to sit, talk and hear. The employee is occasionally required to walk; use hands and fingers to operate, handle, or feel objects, tools, or controls; and reach with hands and arms. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Preferred Skills:

  • Two years of administrative experience in a Benefits or Human Resources related field
  • One year of creation and delivery of employee communications
  • Knowledge of benefit regulations (HIPAA, Section 125, ERISA, COBRA, FMLA, QMSCO, USERRA, ACA, Federal and State Leave of Absence Regulations)
  • Knowledge of SAP Payroll software and HRIS (Human Resources Information Systems)

Qualfon

Qualfon provides 360 degrees of customer experience support for your business with mission-driven processes that keep each person at the heart of every interaction. We lead the way with AI-enabled strategies and person-focused CXM solutions that enhance your brand and improve your customer’s lives. Whether your goal is to increase the lifetime value and loyalty of your customers or make your operations more effective, Qualfon can help you succeed with tailor-made solutions that balance efficiency, scale, and empathy in equal measure.

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