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The Transition House Inc.
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The Transition House Inc.
Posted 13 days ago
Full Time
Jacksonville, Florida
In Person
Smart Summary
The Resident Monitor is responsible for maintaining the safety, security, and daily operations of a work release facility. This includes conducting inspections, monitoring resident activities, and completing accurate documentation in the inmate management system.
The Resident Monitor position requires a High School Diploma or GED and the ability to work in a structured environment, preferably with experience in corrections, criminal justice, or a related field. Strong communication, documentation skills, and the ability to stay calm in high-stress situations are essential. A valid Florida driver’s license and the ability to pass a background screening are also required.
Must Have Skills for ATS
Safety and security
Custodial supervision
Documentation
Incident response
Conflict resolution
Communication
Decision-making
Interpersonal boundaries
Compliance monitoring
Intake procedures
Reporting
Professionalism
Emotional control
Teamwork
Job Description
Resident Monitor
Location: Dinsmore, Fl
Compensation: $16.00/hour
FLSA Status: Non-Exempt
Department: Operations
Reports To: Facility Director
Position Overview
The Resident Monitor plays a critical role in maintaining the safety, security, and daily operations of a work release facility serving individuals transitioning back into the community.
This position combines custodial supervision, documentation, and client interaction to ensure a structured, compliant, and supportive environment. The ideal candidate is dependable, composed under pressure, and committed to helping individuals successfully reintegrate into society.
Why Join The Transition House
At The Transition House, we believe strong teams create strong outcomes. Our work is centered on accountability, rehabilitation, and opportunity for individuals transitioning back into the community.
We are committed to supporting our employees through professional development, a collaborative work culture, and a workplace that values both mission impact and employee well-being.
Key Responsibilities
Maintain safety, security, and supervision of residents in a structured work release environment
Conduct routine counts, inspections, and searches to control contraband and ensure compliance
Monitor daily resident activities including meals, work assignments, visitation, and recreation
Complete accurate documentation, reports, logs, and entries in the inmate management system
Perform intake procedures for new residents, including documentation and file setup
Respond appropriately to incidents while maintaining professionalism and emotional control
Identify and report safety, medical, or behavioral concerns
Enforce policies, procedures, and emergency protocols
Participate in required trainings and staff meetings
Support a respectful, structured, and accountable environment for residents and staff
Required Qualifications
Education
High School Diploma or GED
Experience
Ability to work in a structured or secure environment
Willingness to work with justice-involved individuals
Knowledge, Skills, and Abilities
Strong communication and documentation skills
Ability to remain calm and professional in high-stress situations
Sound judgment and decision-making skills
Team-oriented with strong interpersonal boundaries
Licenses / Certifications
Valid Florida driver’s license
Ability to pass a background screening and meet Florida Department of Corrections requirements
Preferred Qualifications
Experience in corrections, criminal justice, behavioral health, or reentry services
Prior experience working with justice-involved populations
College coursework in criminal justice, psychology, social work, or related field
Work Environment
This position operates within a secure residential program environment and involves:
Continuous interaction with residents in a structured setting
Exposure to potentially high-stress or safety-sensitive situations
Routine documentation and computer-based work
Physical activity including walking, standing, and monitoring throughout the facility
Schedule Expectations
12-hour rotating shifts (3–4 days per week)
Nights, weekends, and holidays required
Overtime may be available based on operational needs
Benefits
Comprehensive Benefits Include:
Medical, Dental, Vision, and Life Insurance
401(k) Retirement Plan
Generous Paid Time Off:
Up to 25 days of PTO based on tenure
7 Wellness Days annually
11 Paid Holidays plus 1 Floating Holiday
Work-Life Balance & Growth:
Flexible scheduling options (based on operational needs)
Professional development support
Additional Perks:
Employee discount programs
Referral bonuses
Culture
At The Transition House, your mental health is our top priority.
We strive to create a workplace grounded in collaboration, accountability, and balance. By supporting our employees, we strengthen our ability to make a lasting impact in the communities we serve.
Equal Opportunity Employer
The Transition House, Inc. is an Equal Opportunity Employer.
Employment decisions are based on qualifications, merit, and business needs. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying disability, national origin, veteran status, or any other protected characteristic under applicable federal, state, or local law.
ADA Accommodation Statement
The Transition House is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the recruitment and employment process. Applicants who require an accommodation to participate in the application or interview process should contact Human Resources.
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The Transition House Inc.
The Transition House Inc. was founded by Thomas Griffin in 1993 in St. Cloud, Florida. We began as a halfway house, providing substance abuse treatment and transitional housing for men. Our goal was to assist homeless men with alcohol or drug abuse diagnoses, and to prepare them for their return to society as productive and self-sustaining members of the community. In the following years, The Transition House Inc. was selected by the Veterans Administration to become a partner in assisting the growing number of homeless male veterans that were living on our streets of Central Florida. We continue to be a contracted VA program, serving veterans on their road to recovery and a happier life. In more recent years, we have realized that behavioral health should be open to everyone. In 2013, we opened The Outpatient Center, offering therapy services for children, adolescents, and adults. Our highly qualified practitioners include a licensed psychiatrist, a degreed physician, a psychologist, licensed mental health counselors and certified additional professionals. We also provide individual and group therapy sessions, psychiatric mediation management, and psychiatric and psychological evaluations. Our number one goal is to help you find the practitioner and service that is right for you. Along with The Outpatient Center, we continue to provide services to the Central Florida homeless community. The Transition House opened the first permanent supportive housing program in Osceola County, which we call Victory Village. Built in partnership with the Osceola County Human Services Department, Victory Village provides one, two or three bedroom apartments.
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