Overnight Resident Monitor

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The Transition House Inc.

Posted 13 days ago

Full Time

Jacksonville, Florida

In Person

Smart Summary

The Resident Monitor is responsible for maintaining the safety, security, and daily operations of a work release facility. This includes conducting inspections, monitoring resident activities, and completing accurate documentation in the inmate management system.

The Resident Monitor position requires a High School Diploma or GED and the ability to work in a structured environment, preferably with experience in corrections, criminal justice, or a related field. Strong communication, documentation skills, and the ability to stay calm in high-stress situations are essential. A valid Florida driver’s license and the ability to pass a background screening are also required.

Must Have Skills for ATS

Safety and security

Custodial supervision

Documentation

Incident response

Conflict resolution

Communication

Decision-making

Interpersonal boundaries

Compliance monitoring

Intake procedures

Reporting

Professionalism

Emotional control

Teamwork

Job Description

Resident Monitor

Location: Dinsmore, Fl
Compensation: $16.00/hour
FLSA Status: Non-Exempt
Department: Operations
Reports To: Facility Director

Position Overview

The Resident Monitor plays a critical role in maintaining the safety, security, and daily operations of a work release facility serving individuals transitioning back into the community.

This position combines custodial supervision, documentation, and client interaction to ensure a structured, compliant, and supportive environment. The ideal candidate is dependable, composed under pressure, and committed to helping individuals successfully reintegrate into society. 

Why Join The Transition House

At The Transition House, we believe strong teams create strong outcomes. Our work is centered on accountability, rehabilitation, and opportunity for individuals transitioning back into the community.

We are committed to supporting our employees through professional development, a collaborative work culture, and a workplace that values both mission impact and employee well-being.

Key Responsibilities

  • Maintain safety, security, and supervision of residents in a structured work release environment 

  • Conduct routine counts, inspections, and searches to control contraband and ensure compliance 

  • Monitor daily resident activities including meals, work assignments, visitation, and recreation 

  • Complete accurate documentation, reports, logs, and entries in the inmate management system 

  • Perform intake procedures for new residents, including documentation and file setup 

  • Respond appropriately to incidents while maintaining professionalism and emotional control 

  • Identify and report safety, medical, or behavioral concerns 

  • Enforce policies, procedures, and emergency protocols 

  • Participate in required trainings and staff meetings 

  • Support a respectful, structured, and accountable environment for residents and staff 

Required Qualifications

Education

  • High School Diploma or GED 

Experience

  • Ability to work in a structured or secure environment 

  • Willingness to work with justice-involved individuals 

Knowledge, Skills, and Abilities

  • Strong communication and documentation skills 

  • Ability to remain calm and professional in high-stress situations 

  • Sound judgment and decision-making skills 

  • Team-oriented with strong interpersonal boundaries 

Licenses / Certifications

  • Valid Florida driver’s license 

  • Ability to pass a background screening and meet Florida Department of Corrections requirements 

Preferred Qualifications

  • Experience in corrections, criminal justice, behavioral health, or reentry services 

  • Prior experience working with justice-involved populations 

  • College coursework in criminal justice, psychology, social work, or related field 

Work Environment

This position operates within a secure residential program environment and involves:

  • Continuous interaction with residents in a structured setting 

  • Exposure to potentially high-stress or safety-sensitive situations 

  • Routine documentation and computer-based work 

  • Physical activity including walking, standing, and monitoring throughout the facility 

Schedule Expectations

  • 12-hour rotating shifts (3–4 days per week) 

  • Nights, weekends, and holidays required 

  • Overtime may be available based on operational needs 

Benefits

Comprehensive Benefits Include:

  • Medical, Dental, Vision, and Life Insurance 

  • 401(k) Retirement Plan 

Generous Paid Time Off:

  • Up to 25 days of PTO based on tenure 

  • 7 Wellness Days annually 

  • 11 Paid Holidays plus 1 Floating Holiday 

Work-Life Balance & Growth:

  • Flexible scheduling options (based on operational needs) 

  • Professional development support 

Additional Perks:

  • Employee discount programs 

  • Referral bonuses 

Culture

At The Transition House, your mental health is our top priority.

We strive to create a workplace grounded in collaboration, accountability, and balance. By supporting our employees, we strengthen our ability to make a lasting impact in the communities we serve.

Equal Opportunity Employer

The Transition House, Inc. is an Equal Opportunity Employer.

Employment decisions are based on qualifications, merit, and business needs. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying disability, national origin, veteran status, or any other protected characteristic under applicable federal, state, or local law.

ADA Accommodation Statement

The Transition House is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the recruitment and employment process. Applicants who require an accommodation to participate in the application or interview process should contact Human Resources.

 

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The Transition House Inc.

The Transition House Inc. was founded by Thomas Griffin in 1993 in St. Cloud, Florida. We began as a halfway house, providing substance abuse treatment and transitional housing for men. Our goal was to assist homeless men with alcohol or drug abuse diagnoses, and to prepare them for their return to society as productive and self-sustaining members of the community. In the following years, The Transition House Inc. was selected by the Veterans Administration to become a partner in assisting the growing number of homeless male veterans that were living on our streets of Central Florida. We continue to be a contracted VA program, serving veterans on their road to recovery and a happier life. In more recent years, we have realized that behavioral health should be open to everyone. In 2013, we opened The Outpatient Center, offering therapy services for children, adolescents, and adults. Our highly qualified practitioners include a licensed psychiatrist, a degreed physician, a psychologist, licensed mental health counselors and certified additional professionals. We also provide individual and group therapy sessions, psychiatric mediation management, and psychiatric and psychological evaluations. Our number one goal is to help you find the practitioner and service that is right for you. Along with The Outpatient Center, we continue to provide services to the Central Florida homeless community. The Transition House opened the first permanent supportive housing program in Osceola County, which we call Victory Village. Built in partnership with the Osceola County Human Services Department, Victory Village provides one, two or three bedroom apartments.

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