General Manager -416

Jiffy Lube

Posted 3 months ago

Full Time

Pittsburgh, Pennsylvania

In Person

Smart Summary

Responsibilities

The General Manager oversees daily operations, including team leadership, financial performance, and ensuring high-quality customer service at an automotive service center. They are responsible for hiring, training, inventory management, and maintaining safety and operational standards.

Qualifications

We are looking for a General Manager with 1+ year of retail service management experience including handling KPIs and budgets. The role requires strong communication, customer service, and leadership skills, along with the ability to train and develop a team. A high school diploma or equivalent is required.

Job Description

Premium Velocity Auto (PVA) / Jiffy Lube Is Hiring for a General Manager!

Lead a High‑Performance Team and Accelerate Your Career!

Premium Velocity Auto (PVA) / Jiffy Lube is seeking an energetic, people‑focused General Manager to lead a fast‑paced automotive service center. If you’re a strong communicator, team builder, and operational leader, this role is for you!

Position: General Manager

The General Manager oversees daily operations for a single automotive service center, ensuring smooth execution, exceptional customer experience, team development, and overall profitability — all while upholding PVA and Jiffy Lube standards.

This is a hands‑on leadership role for someone who thrives in a dynamic, customer‑driven environment.

What You’ll Do (High‑Impact Responsibilities)

  • Open and close the store while maintaining a clean, organized, professional workspace
  • Hire, train, schedule, and coach team members — including performance evaluations and disciplinary actions
  • Drive financial performance: sales growth, profitability, and customer retention
  • Oversee cash handling, register reconciliation, and bank deposits
  • Complete paperwork for sales, cash receipts, and employee records
  • Monitor inventory, prevent shrinkage, and manage supply orders efficiently
  • Deliver outstanding customer service and resolve escalated concerns
  • Assist with automotive maintenance services and operate various vehicle types
  • Enforce safety standards and maintain OSHA and environmental compliance
  • Report workers’ compensation claims
  • Perform additional tasks assigned by the District Manager

Requirements

  • Valid U.S. driver’s license; authorized to work in the U.S.
  • 1+ year of retail service management experience (KPIs, budgeting, calculations)
  • Strong English communication (written and verbal)
  • Ability to use computers, online tools, and documentation systems
  • Ability to stand long periods; lift 50+ lbs.; bend, reach, crawl, climb stairs
  • Comfortable in enclosed or semi‑outdoor work environments
  • High school diploma or equivalent

Qualifications

  • Strong customer service and communication skills
  • Dependable leadership with attention to detail
  • Growth‑minded, willing to train and develop
  • Ability to multitask in a fast‑paced environment
  • Strong safety awareness

Full‑Time Benefits

  • Employer/employee‑funded medical, dental, and vision plans
  • Prescription coverage + telemedicine
  • Employer‑funded basic life and AD&D
  • Paid Time Off
  • 401(k) with company match
  • FSA and Dependent Care FSA

Added Perks

  • Bonuses for Jiffy Lube University (JLU) training completion
  • Monthly performance‑based bonuses
  • Employee discounts on parts and services
  • Employee Assistance Program
  • Will preparation + travel assistance

Ready to Lead With Impact?

Bring your leadership, drive, and passion for people — we’ll bring the growth, support, and opportunity.
Apply today and take the next step in your career!

Equal Opportunity Employer

Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Jiffy Lube

Premium Velocity is the second largest Jiffy Lube franchise with over 360 locations operating in twenty states across the United States. Owned and operated by Jiffy Lube franchisee Premium Velocity Auto, the service center offers a range of automotive preventive maintenance services such as tire rotations, batteries, windshield wiper replacement and the Jiffy Lube Signature Service® Oil Change, which includes changing, inspecting, checking/filling and cleaning essential vehicle components to help keep it running smoothly. Jiffy Lube Signature Service® Oil Change customers also receive complimentary top-offs on motor oil and other vital fluids in between service visits.
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