Bilingual Sales Consultant (English/Spanish)

Don Ayres Honda

Posted 3 months ago

Full Time

Fort Wayne, Indiana

In Person

Smart Summary

Responsibilities

The Sales Consultant is responsible for engaging with customers to identify their vehicle needs and providing tailored solutions in both English and Spanish. They must also maintain product knowledge, complete sales documentation, and ensure a high level of customer satisfaction throughout the sales process.

Qualifications

Don Ayres Honda is seeking a bilingual (English/Spanish) Sales Consultant to engage with customers, understand their needs, and drive sales. Key requirements include fluency in both English and Spanish, a high school diploma or equivalent, and strong communication skills. The ideal candidate will have a positive attitude, a strong work ethic, and a commitment to providing excellent customer service.

Job Description

VIDEO: To see what a Sales Consultant does first-hand, click HERE! 

We are seeking an energetic and dynamic Bilingual Sales Consultant (English/Spanish) to join our growing team! In this role, you will engage with customers, understand their needs, and offer tailored solutions in both English and Spanish. You’ll be responsible for driving sales, building relationships, and delivering exceptional customer service. If you are passionate about helping customers and have strong communication skills in both English and Spanish, we would love to meet you!

About Don Ayres:

Don Ayres is a premier automotive dealer and service provider, renowned for our dedication to exceptional customer service and top-quality products. We are passionate about supporting our customers and delivering outstanding service at every level.

If you're seeking a rewarding career in the automotive industry, you've come to the right place. Don Ayres Honda has earned the prestigious Honda President’s Award 21 times, recognizing our excellence in sales performance and customer satisfaction.

As one of Indiana’s largest and most successful dealerships, we offer exciting career opportunities for driven, dynamic, and motivated individuals. Are you ready to join us in achieving our mission of providing world-class customer service? If so, we want you on our team.

What We’re Looking For:

Our Sales Consultants develop strong relationships with customers while becoming trusted advisors and partners in assisting them in making the right decision. Sales Consultants partner with other employees to ensure customers' end-to-end needs are met and that no customer is left unserved or underserved. Sales Consultants utilize all relevant sales tools to drive profitable growth and exceed sales.

As a Don Ayres Honda Sales Consultant, you’re highly skilled at uncovering customers’ needs, and then following through with enlightening solutions. Not only are you the first person customers meet when they enter the store, but you’re also the person who guides them — advising, and even setting up their new products.

Ideal Qualifications Include:

  • Fluent in both English and Spanish, spoken and written.
  • High School diploma or equivalent
  • Experience is not required for the ideal candidate
  • Proficient technology and computer skills
  • Exceptional written and verbal communication skills
  • Demonstrated ability to think creatively and innovatively with a flexible and adaptable personality
  • Positive attitude and commitment to providing world-class customer service
  • Strong work ethic
  • Valid Driver's License and a good driving record

Job Responsibilities Include:

  • Assist customers in both English and Spanish with product inquiries and sales transactions.
  • Engage in conversation with clients and identify a vehicle that fulfills their wants and needs.
  • Explain product performance, application, and benefits to the client.
  • Customize vehicle delivery while ensuring that the client understands the vehicle's operational features.
  • Maintain an enthusiastic, high-energy personality throughout the workday.
  • Complete all sales, factory, and technology training to ensure both product and process knowledge.
  • Respond to all customer inquiries promptly. Keep the customer informed.
  • Complete all “paperwork” (including online tasks) accurately and timely.

Benefits:

  • Competitive pay with performance-based compensation
  • Health and dental insurance
  • Supplemental vision, dental, and life insurance
  • Paid time off and holidays
  • Closed on major holidays
  • Short-term disability insurance
  • Life insurance coverage at no cost, fully paid by the employer
  • Employee Assistance Program
  • Fitness Club Discount
  • 401(k) retirement plan with company match.
  • Employee discounts on parts and services
  • Ongoing training and career advancement opportunities
  • Fast-paced, high-energy environment
  • Supportive, friendly, and positive company culture

Company Culture:

At Don Ayres, our culture is built on a foundation of strong core values that guide everything we do: Integrity, Respect, Friendship, Achievement, Personal Growth, and Community. These values are at the heart of our team-oriented environment and shape how we interact with one another, our customers, and the communities we serve.

We believe that success is built on strong relationships, collaboration, and a positive, supportive work environment. Our team-oriented culture is grounded in mutual respect and a commitment to helping one another grow. We celebrate diversity, creativity, and individual strengths, knowing that each team member plays an integral role in our shared success.

We are a close-knit, friendly group that values open communication, creativity, and teamwork. Whether you’re collaborating across departments, providing the exceptional customer experience, or simply enjoying a lunch break with colleagues, you’ll find that we work hard and have fun doing it.

Employee wellness, both professionally and personally, is important to us, and we support a culture where people feel valued, respected, and empowered.

At Don Ayres, we are more than just coworkers – we are a team. We celebrate each other’s successes and work together to overcome challenges. Our positive, inclusive culture is at the heart of everything we do, and we’re always looking for passionate individuals who can contribute to and enhance this environment.

Any physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Don Ayres Honda is an Equal Opportunity Employer.

Don Ayres Honda

Don Ayres Honda, a family-owned and operated dealership for over 55 years, has built a legacy in the automotive industry through its commitment to excellence and customer service. Founded in 1970 by Don Ayres, the company expanded in 1973 with the addition of a Honda franchise and later acquired Don Ayres Acura in 2019. Today, the business is led by Sara Ayres, continuing the family tradition of delivering a world-class dealership experience. With a focus on honest interactions and attention to detail, Don Ayres Honda and Acura strive to meet and exceed customer expectations. VISION: Through the passion and commitment of our team, we create the ultimate dealership experience. MISSION: Create a world-class customer experience by focusing on the details. Provide the right sales and service solutions based on honest interactions with customers. Meet the needs of those we serve by concentrating on the little things. Every time.
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