Company Description

Perched in the heart of Telluride’s Mountain Village, Madeline Hotel & Residences, Auberge Collection is a luxurious alpine retreat that blends the spirit of the Rockies with Auberge’s signature warmth and sophistication. Surrounded by the majestic San Juan Mountains, the resort features 83 guest rooms, suites, and 71 private residences, each offering elevated design and sweeping mountain views.

Madeline pairs unrivaled ski-in/ski-out access with curated amenities, including Crest Club, the newly debuted private ski club, a dedicated Ski Valet, the Alpine Swim Club with heated pool and outdoor lounges, a full-service spa, fitness center, and an open-air ice rink. Distinctive dining experiences include the mountain-inspired Black Iron Kitchen + Bar and the elevated aprés destination, Timber Room. Following a dramatic property-wide redesign in 2021, Madeline invites guests to experience modern mountain luxury in one of America’s most iconic alpine destinations.

The targeted compensation range for this full time year round, non-exempt position is $15.00 per hour + tips. 

Our Winter Season is November 26th-April 15th.

Job Description

Join us on the journey of crafting exquisite moments as a Barista, where every cup tells a story and each pour is a masterpiece. Where the aroma of freshly brewed inspiration mingles with the joy of creating delightful coffee experiences in our hotel outlets.

• Greet the guest in a prompt, courteous manner and explain available items in detail.
• Record the details of the order from the guest, repeating the order back to the guest to check for accuracy. 
• Promptly and accurately input the order into the Point of Sale (POS) system to inform the kitchen/bar on the particulars of the orders being placed.
• Ensure all dietary restrictions and/or allergies are noted on the ticket and communicated with culinary. 
• Prepares beverage orders to accuracy. 
• Serve each guest using the proper utensils which require manual dexterity of hands and fingers. 
• Assist with collecting and situating food orders from the kitchen.
• Ensure order forms are filled out daily for next day service and delivered to proper departments.  
• Process cash, credit card, and charge sales for all retail and food and beverage orders.
• Balance tip slips for each server. Run financial reports, cashier reports, and end of day revenue reports. 
• Prepare the cashier end of shift reports and ensure that your bank is balanced.
• Check station before, during and after shift for proper set-up and cleanliness. 
• Wipe and sanitize all work surfaces, door knobs, equipment, pens, etc periodically during your shift. 
• Perform side duties such as; restocking condiments, utensils, retail items, beverages, ect.

• Put away requisition/supplies from the storeroom as required.
• Assist with monthly inventory of retail items, liquor and beverages. 
• Familiar with hotel layout and hours of operations for each outlet.
• Perform any cleaning tasks that pertain to the outlet. 

Qualifications

• Any combination of education that provides the required knowledge, skills and abilities. 
• Minimum of one year experience as a barista preferred.
• High school diploma preferred. 
• Previous hospitality experience preferred.
• Superior professional appearance and manner, good character to work in a fast-paced team.
• Ability to work a flexible schedule, including weekends and holidays, according to department needs.
• Ability to obtain relevant state and local government certifications, such as food handlers certificate or alcohol training certifications, as applicable to the position.
• Indoor environment, sometimes humid or hot conditions.
• Ability to lift/carry 30 pounds. 
• Flexible in performance of all duties.

Additional Information

Auberge Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. 

#AlwaysAuberge.