Inside Sales Representative

Southern National Roofing

Posted 3 months ago

Full Time

Charlotte, North Carolina

In Person

Smart Summary

Responsibilities

The Inside Sales Representative will manage inbound and outbound calls to engage homeowners and schedule qualified appointments for the outside sales team. They are also responsible for maintaining accurate CRM records and promoting the company's roofing solutions.

Qualifications

This Inside Sales Representative position at Southern National Roofing requires excellent communication and interpersonal skills to handle inbound and outbound calls and schedule qualified appointments. Experience in inside sales and familiarity with CRM systems like Salesforce are preferred. The role is full-time, in-office in Charlotte, NC, with a compensation structure including an hourly rate plus commission.

Job Description

Southern National Roofing is hiring Inside Sales Representatives to work out of our Charlotte call center. This is a phone-based role supporting our outside sales teams by engaging homeowners, handling inbound and outbound calls, and setting qualified appointments.

We’re not a startup guessing our way forward. We’re a proven, high-growth residential remodeling company recognized nationally for performance and scale.

Why Southern National?
  • Featured in Qualified Remodeler as one of the nation’s top exterior remodeling companies
  • Named to the Inc. 5000 list of America’s fastest-growing private companies
  • Established systems, real training, and real opportunity to grow
Schedule
  • This is a full-time, in-office position based at our Charlotte, NC office. Remote or hybrid work is not available.
  • 40 hours per week
  • Shifts scheduled between:
    • Monday–Friday: 9:00am – 7:00pm
    • Saturday: 8:30am – 5:00pm
  • No Sundays
Compensation
  • $30,000 – $75,000 per year
  • Paid as an hourly rate plus commission
  • Strong performers typically land in the $50K–$75K range once established
What You’ll Do
  • Handle inbound calls from homeowners and internal marketing teams
  • Make outbound calls to existing leads and prospects in our database
  • Schedule qualified appointments for our outside sales team
  • Promote Southern National’s roofing solutions and customer experience
  • Maintain accurate notes and follow-ups in our CRM
  • Participate in ongoing training and team meetings

If you like talking to people, thrive in a fast-paced environment, and want a role where effort actually shows up in your paycheck—this is worth your time.

Apply now and let’s talk.

  • Experience in inside sales preferred.
  • Excellent communication and interpersonal skills.
  • Ability to handle high-stress situations in a calm and professional manner.
  • Excellent problem-solving and critical-thinking skills.
  • Familiarity with Microsoft Office and CRM systems (Salesforce).
  • Ability to multitask, prioritize, and manage time effectively.
  • A positive attitude, a thirst for knowledge, and a genuine desire to help customers.
  • Average first year income range: $30,000 -$75,000 (Hourly rate plus commission and bonuses)
  • Weekly and monthly opportunities for performance-based rewards
  • Tele-Health Insurance
  • Unlimited growth opportunity

Southern National Roofing

Servicing all of North Carolina, South Carolina, Maryland, Pennsylvania, and Delaware, we are a specialty contractor focusing on Roofing and Window replacement. Having earned the prestigious Master Elite status with GAF among many other certifications, our singular mission is to be the best in everything we do. This is ethos is felt by our customers and our employees alike as we continue to grow into new regions every year.
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