Southern National Roofing
Southern National Roofing
Posted 3 months ago
Full Time
Charlotte, North Carolina
In Person
Smart Summary
Responsibilities
The Call Center Agent will field inbound calls and conduct daily telephone outreach to schedule qualified appointments for the outside sales team. They are responsible for promoting eco-friendly roofing products and providing exceptional customer service to clients.
Qualifications
Southern National Roofing is seeking a friendly and enthusiastic Call Center Agent. This role involves fielding inbound calls, following up with customers, and generating qualified appointments. A high school diploma or GED, strong communication skills, and a positive attitude are required.
Job Description
Weekly Pay | Hourly Pay + Commission + Bonuses
Urgently hiring. Start ASAP.
Why Southern National RoofingSouthern National Roofing is where effort turns into opportunity. We train from the ground up, promote based on performance, and reward people who show up and execute. Many of our leaders started in roles just like this one.
We are a $20M+ residential roofing company, ranked #93 on the Roofing Contractor Top 100, #116 on the Top 500 Remodelers, #379 on the Inc. 5000, A+ BBB Accredited, and a Top 2% Master Elite Roofer nationwide.
DescriptionSouthern National Roofing is seeking an enthusiastic and friendly Call Center Agent to join our team. Our professional roofing company focuses on energy-efficient residential roofing replacement, specializing in products and installation methods that cater to the unique climate and building challenges in the southeastern United States. We are certified to install most roofing brands, including North America’s top-selling Timberline® roofing shingles by GAF.
As an integral part of our inside sales team, you will be responsible for providing exceptional customer service to our existing and potential clients — and directly contributing to the growth of our business.
The RoleThis is a full-time W-2 inside sales position where your performance directly impacts what you earn and how quickly you advance. You will be the first point of contact for homeowners and prospects — fielding inbound calls, following up with our database, and generating qualified appointments for our outside sales team.
You are building relationships.
You are creating qualified opportunities.
ResponsibilitiesSouthern National Roofing
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