View All Jobs

Sign up

Service Communications Advisor

A

Alphabe Insight Inc

Posted 3 months ago

Full Time

Louisville, Kentucky

In Person

Smart Summary

Responsibilities

The Service Communications Advisor acts as the primary liaison between clients and internal teams to ensure effective service delivery. They are responsible for managing client inquiries, coordinating project communications, and maintaining accurate records of interactions.

Qualifications

We are looking for a Service Communications Advisor to ensure clear and consistent communication between clients and internal teams. The role requires strong written and verbal communication skills, excellent organizational abilities, and a client-focused mindset. This is a great opportunity to develop skills in communication and client service within a collaborative environment.

Job Description

Company Description

At Elevare Branding, we specialize in building meaningful brand identities that connect, inspire, and deliver results. Our team is driven by creativity, precision, and a commitment to excellence. We partner with a diverse range of clients to elevate their messaging and ensure consistent, impactful communication across all channels. As we continue to grow, we are looking for a Communications Assistant who is eager to contribute to a collaborative and fast-paced environment.

Job Description

We are seeking a Service Communications Advisor to serve as a key liaison between our clients and internal teams. In this role, you will be responsible for ensuring clear, consistent, and effective communication that supports service delivery and enhances the overall client experience. This position requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a dynamic environment.

Responsibilities

  • Act as the primary point of contact for client service communications
  • Coordinate and manage communication between clients and internal departments
  • Ensure timely and accurate delivery of information related to services and projects
  • Monitor client inquiries and provide clear, professional responses
  • Assist in developing communication strategies that enhance service efficiency
  • Maintain records of client interactions and service updates
  • Support continuous improvement of communication processes

Qualifications

  • Strong written and verbal communication skills
  • Excellent organizational and time management abilities
  • Ability to handle multiple tasks and prioritize effectively
  • Professional demeanor with a client-focused mindset
  • Problem-solving skills and attention to detail
  • Ability to work both independently and as part of a team

Additional Information

  • Competitive salary
  • Growth opportunities within the company
  • Skill development in communication and client service
  • Collaborative and professional work environment
  • Full-time position with stability and career progression potential

A

Alphabe Insight Inc

Welcome to Signal Tru Brand – where passion meets purpose, and creativity reigns supreme! We’re not your average PR and branding agency. We’re a dynamic team of storytellers, trendsetters, and problem solvers on a mission to revolutionize the way brands connect with their audience. Our Story Signal Tru Brand was born out of a shared vision – a vision to disrupt the status quo and redefine the art of storytelling in the ever-evolving world of PR and branding. Founded by a group of industry veterans with a penchant for innovation and a knack for thinking outside the box, we set out to create a company that not only delivers results but also sparks joy, ignites curiosity, and inspires change. Our Philosophy At Signal Tru Brand, we believe that behind every great brand is a great story waiting to be told. We’re firm believers in the power of authenticity, creativity, and strategic thinking to captivate hearts, minds, and imaginations. Whether it’s crafting compelling narratives, building meaningful relationships, or navigating the ever-changing media landscape, we’re committed to helping brands find their voice and stand out in a crowded marketplace.
Runway Icon
Boost Your Interview Chances

With Runway

See Your Fit for This Role

1-5 min

Your Score

?

Top Applicants

90%

Your Job Search Advantage

Key Gaps & Next Steps:

Address these in your resume & Interview

Top Strengths For This Role

Highlight these in your cover letter & interview

Your Interview Guide

A Personalized Interview Strategy

Freshest Opportunities

Never Miss a Good Fit

Get notified when jobs mach your criteria