Relationship Banker - Full time - (CSR/ MSS)

Floridacentral Credit Union

Posted about 11 hours ago

Full Time

Bradenton, Florida

In Person

Smart Summary

The Member Service Specialist will advise members on various loan products and manage checking, savings, and investment accounts. They will also act as a brand ambassador by promoting credit union services and providing personalized financial guidance to the community.

Floridacentral Credit Union is looking for a Member Service Specialist with experience in loan origination and account management. The role involves advising members on loans, managing accounts, and providing financial education, requiring strong communication skills and a customer-first mindset. A sales-driven attitude and passion for community engagement are also highly valued.

Must Have Skills for ATS

Loan origination

Account management

Customer service

Financial counseling

Sales

Communication skills

Community engagement

Relationship building

Job Description

Member Service Specialist (MSS) at Floridacentral Credit Union
Where Community Comes First!

Are you a financial professional passionate about helping people achieve their goals? Floridacentral Credit Union is seeking a Member Service Specialist (MSS) to help members secure their financial future.  We’re looking for an enthusiastic representative to join our growing team at Floridacentral Credit Union. 

Primary Responsibilities:

  • Loan Counseling: Advise members on auto loans, credit cards, home equity lines, and first mortgages.
  • Account Management: Open and maintain checking, savings, CDs, and IRAs.
  • Financial Education: Deliver personalized guidance to help members make informed financial decisions.
  • Sales & Service: Promote credit union products and services, meeting goals while prioritizing member needs.
  • Brand Ambassador: Represent the credit union in-branch and in the community, building trust and lasting relationships.

What You Bring:

  • Experience in loan origination and account management.
  • Strong communication skills with a customer-first mindset.
  • A passion for community engagement and building member relationships.
  • A sales and goal-driven attitude with an ability to keep members’ needs met.

Why Join Us?

  • Meaningful Impact: Help members improve their financial wellbeing.
  • Career Growth: Access to ongoing training and advancement opportunities.
  • Community Focus: Be part of an organization that gives back locally.
  • Supportive Culture: Enjoy a balanced, collaborative work environment.

Apply Today!
Be the difference. Make an impact. Be part of a team dedicated to service and community. 🌟

Benefits for Full time employees includes:                  

  • 401(k) w/ up to 5% matching
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurances
  • FSA
  • Paid Vacation, Sick & Holiday hour

An Equal Opportunity Employer Minorities/Females/Veteran/Disabled

Floridacentral Credit Union

Floridacentral Credit Union was established in 1958. Back then it was called Tampa Central Credit Union and served as the credit union for other credit unions since regulations then stated that board members and managers were not allowed to belong to the credit union in which they served. Shortly after, Tampa Central Credit Union branched out to Orlando and changed its name to Floridacentral Credit Union. Florida Central Credit Union continued to grow throughout the years. In 2006, Florida Central revamped its look and feel with a new branding campaign which included making Florida Central Credit Union into floridacentral Credit Union... the credit union you can bank on. Currently, floridacentral Credit Union serves over 50,000 members and over 1,000 SEGs with 12 west-central Florida branches. This credit union is known as one of the best financial institutions to work at in the Tampa Bay area. floridacentral offers: - Outstanding medical, vision, and dental plans. - 401k with up to 6% match. - Cash Balance Pension Plan - Travel Accident Insurance - Dependent Care Account - Disability Benefits - Life Insurance floridacentral is the credit union you can bank on.

Runway Icon
Boost Your Interview Chances

With Runway

See Your Fit for This Role

1-5 min

Your Score

?

Top Applicants

90%

Your Job Search Advantage

Key Gaps & Next Steps:

Address these in your resume & Interview

Top Strengths For This Role

Highlight these in your cover letter & interview

Your Interview Guide

A Personalized Interview Strategy

Freshest Opportunities

Never Miss a Good Fit

Get notified when jobs mach your criteria