Optometric Technician - Medical Assistant

National Vision

Posted about 11 hours ago

Full Time

Phoenix, Arizona

In Person

Smart Summary

The Optometric Technician ensures high-quality patient care by performing preliminary examinations and maintaining the doctor's office and pretest room. They are responsible for managing patient records, explaining testing procedures, and assisting with equipment maintenance.

We are seeking a candidate with strong customer service skills and the ability to learn optical knowledge, previous retail/optical experience is preferred, but not required. The ideal candidate should possess excellent organizational skills, attention to detail, and the ability to multitask effectively. Effective interpersonal and communication skills are essential for providing clear instructions to customers.

Must Have Skills for ATS

Patient care

Ocular terminology

Preliminary examinations

Visual field testing

Retinal screenings

Exam pre-screening

Customer service

Interpersonal skills

Organizational skills

Detail-oriented

Multitasking

Time-management

Record keeping

Equipment maintenance

Job Description

Company Description

Join Eyeglass World and be part of a team that’s transforming how people see and look. With 100+ stores nationwide, we are known for fashion-forward eyewear, quality eye care, affordable prices, and same-day service. For more details about Eyeglass Word, visit EyeglassWorld.com.

Working at Eyeglass World also means you are a part of a larger family of brands at National Vision.  At National Vision, we believe everyone deserves to see their best to live their best. That’s why we make quality eye care and eyewear more affordable and accessible for all.

If you are passionate about fashion, love helping people, and want to support doctors in providing quality eye care, our Optometric Technician role is the perfect fit. You will be part of a team that blends healthcare with style, ensuring customers not only see clearly but also look amazing.

How would you like Sundays off? Yes, every Sunday we’re closed!

Job Description

What would you do? – The Specifics

  • Ensures high quality patient care.
  • Maintains a professional atmosphere and appearance of doctor’s office and pretest room.
  • Understands ocular terminology and diseases and knows the ocular abbreviations.
  • Explains to the patient the types of preliminary examinations.
  • Completes necessary paperwork and performs testing on patients prior to doctor examination.
  • Promotes visual field testing and retinal screenings to eligible patients.
  • Performs exam pre-screening.
  • Reviews prescriptions and/or patient information carefully and identifies special needs. Consults with the optician, Doctor or Retail Management when necessary.
  • Fills out referral forms and follow-up paperwork as required.
  • Maintains accurate and organized patient records.
  • Ensures equipment, both Doctor’s and pre-test, is properly maintained.
  • Orders and maintains supplies and pharmaceuticals as directed.
  • Follows all store and corporate policies and procedures.
  • Participates in regularly scheduled mandatory communications meetings in order to keep informed of changes in corporate policies and initiatives. 

Qualifications

Are you the right fit? – The Suitable Talent

  • Previous retail/optical experience preferred, but not required.
  • Strong customer service skills.
  • Ability to learn optical knowledge.
  • Able to give instruction in a clear and concise manner to customers.
  • Effective interpersonal skills.
  • Excellent organizational skills.
  • Detail-oriented.
  • Multitasking and time-management skills.

Additional Information

At National Vision, we reward hard work with competitive pay, bonus opportunities, and a comprehensive benefits package to support you and your family now and in the future.  

Our Benefits Include: 
* Health & Dental Insurance 
* 401k Retirement Savings 
* Flex Spending Account 
* Generous Paid Time Off & Company Holidays 
* Parental Leave
* Employee Eyewear Discount

Focus on Professional Growth and Career Fulfillment: 
* Training Programs: Develop your skills and knowledge with our comprehensive training offerings. 
* Educational Courses: Gain access to courses that support both your personal and professional development. 
* Internal Promotions: We emphasize career advancement from within, so you’ll have opportunities to grow with us long-term. 

At National Vision, you’ll enjoy more than just a job – you’ll have the chance to thrive in a rewarding career, surrounded by a supportive team and endless opportunities for growth. Join us today and see your future clearly! 

We are an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.

National Vision

National Vision is one of the largest optical retail companies in the United States with over 1,200 stores in 38 states and Puerto Rico. We help people see their best to live their best through our optical products and services. For more than 30 years, we have been improving lives by providing eye care and eyewear for value-seeking and lower-income consumers. Retail brands include America’s Best, Eyeglass World, and Vista Optical inside select Fred Meyer stores and on select military bases, and an e-commerce website DiscountContacts.com, offering a variety of products and services for customers’ eye care needs.

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