Emergency Response Specialist - Restoration

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Paul Davis Restoration of Southeast WI & Northern IL

Posted 3 months ago

Full Time

Waukegan, Illinois

In Person

Smart Summary

Responsibilities

The specialist will build relationships with local partners and fire departments while responding quickly to emergency property damage incidents. They will act as the primary point of contact for customers during urgent situations and coordinate necessary response efforts.

Qualifications

This role requires an outgoing and driven individual who can build relationships and respond quickly to emergency incidents. Strong communication skills, dependability, and self-motivation are essential. This is a great opportunity for career growth within a mission-driven team.

Job Description

Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Company car
  • Competitive salary
  • Dental insurance
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
Be the person people remember when they need help the most.

When a fire, flood, or disaster happens, property owners don’t know who to call—they’re looking for someone they trust. That someone is Paul Davis. And that connection starts with you.

We’re looking for a driven, outgoing professional who builds relationships naturally, moves quickly, and thrives when every day looks different. This is a highly visible role where your presence, responsiveness, and initiative directly impact our growth and our ability to serve the community.

This position requires flexibility and responsiveness outside of traditional business hours, as emergencies don’t follow a schedule.

What You’ll Do

  •  Build strong relationships with fire departments, property managers, and local partners 
  •  Respond quickly to emergency incidents and help coordinate response efforts 
  •  Be the face of Paul Davis in urgent, high-impact situations 
  •  Identify opportunities to serve customers and grow our presence 
  •  Track activity and maintain organized communication 
Who You Are

  •  Outgoing, confident, and relationship-driven 
  •  Energized by fast-paced, unpredictable environments 
  •  Highly dependable and responsive 
  •  Strong communicator who builds trust quickly 
  •  Self-motivated with a sense of ownership and urgency 
Why This Role Stands Out

  •  High-impact, visible position within the company 
  •  Opportunity to build powerful community relationships 
  •  Career growth within a rapidly growing organization 
  •  Meaningful work helping people during critical moments 
  •  Competitive compensation and advancement opportunities 
If you’re someone who takes initiative, builds connections easily, and wants to be part of a mission-driven team—apply today!

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Paul Davis Restoration of Southeast WI & Northern IL

Paul Davis Restoration is a leading property restoration company in North America, specializing in emergency services for residential and commercial properties. Founded in 1966, the company offers a comprehensive range of services, including water, fire, smoke, and mold damage restoration. With over 320 franchise locations across the United States and Canada, Paul Davis is known for its quick response, expertise, and commitment to customer satisfaction. Paul Davis Restoration is part of FirstService Brands, a subsidiary of FirstService Corporation. FirstService Corporation is a publicly traded company listed on the NASDAQ and Toronto Stock Exchange (TSX) under the ticker symbol "FSV." FirstService Brands is a leading North American provider of essential property services, and it owns several other property service companies, including California Closets, CertaPro Painters, and Floor Coverings International.
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