Rental Service Agent
Indie Campers
Rental Service Agent
Indie Campers
Posted about 22 hours ago
Full Time
Nashville, Tennessee
In Person
Smart Summary
The Rental Service Agent will manage daily depot operations, including welcoming guests, processing check-ins and check-outs, and handling reservations. Additionally, the role involves maintaining the campervan fleet in top condition and addressing any maintenance or repair needs.
Indie Campers is seeking a travel enthusiast for a Rental Service Agent role in The Nashville Metropolitan Area. Key requirements include excellent communication skills, eligibility to work in the US, a valid driver's license, and availability to work weekends and public holidays. Experience in tourism, hospitality, retail, or rent-a-car is desirable.
Must Have Skills for ATS
Customer service
Communication skills
Problem solving
Organization
Vehicle maintenance
Troubleshooting
Payment processing
Hospitality
Retail
Tourism
Job Description
ABOUT US
Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices.
With over one million nights rented through our travel platform, we have welcomed more than 300,000 travelers from 169 countries. We offer a comprehensive and expanding array of road trip possibilities: short-term RV rentals, long-term campervan subscriptions, and the possibility of buying one of our vehicles available for sale.
Rooted in a deep technological focus, our challenges are both exciting and demanding and require top talent and motivation to be successfully pursued. We are growing our team and looking for those interested in pursuing this dream with us and joining an ever-developing journey.
THE ROLE
We’re looking for travel enthusiasts with a passion for guest service for our depot in The Nashville Metropolitan Area. You’ll be the face of our company, reporting directly to the Branch’s Operations Manager, with the goal of ensuring an outstanding level of customer service, maintaining our fleet of campervans in top condition, and taking ownership of all issues that need to be managed to guarantee the smooth operation of the depot.
WHAT WILL YOU WORK ON?
- Handling incoming reservations, welcoming guests and taking care of check-ins and check-outs;
- Preparing and cleaning our campervans;
- Maintaining our campervans in top condition and monitor maintenance and repairing needs;
- Registering guests, monitoring stock and processing payments;
- Handling complaints and troubleshooting emergencies.
WHO ARE WE LOOKING FOR?
- You are a travel enthusiast with experience in Tourism, Hospitality, Retail or Rent-a-car being desirable;
- You have great communication skills and an aptitude for direct contact with customers(mandatory);
- You’re eligible to work in the US, have a valid driver's licence and feel confident enough to drive a campervan (mandatory);
- You’re available to work on weekends and public holidays.
- You’re a responsible person who takes their work seriously and can be relied upon;
- You’re well-organised and you’re good at solving problems.
THE INDIE COMMITMENT!
- Being part of a young, fast-growing and innovative company where you make a difference;
- Career development opportunities in Field Operations or transitioning to an HQ role in Lisbon, Mexico or Los Angeles;
- Continuous training and coaching to develop the skills that matter to you;
- Free Road Trips, so you can experience Indie firsthand trips around North America, Europe and Oceania
Are you Ready to Go Indie?
Indie Campers
Indie Campers is your go-to platform for road trips. Aggregating over 6.000 own vehicles between RVs, campervans, motorhomes, and other recreational vehicles of countless private and professional hosts. We operate across Europe, North America and Oceania, being physically present in over 70 cities. Founded in 2013 by two good friends, Indie Campers has set its mission on democratizing road trips by enhancing travel experiences and lowering prices for millions of travelers worldwide. We envision becoming the world's no. 1 road trip provider and are quickly expanding - vertically and geographically. With over one million nights rented through our travel platform, we have welcomed more than 300,000 travelers from 169 countries. We offer a comprehensive and expanding array of road trip possibilities: short-term and long-term RV rentals, and the possibility of buying one of our vehicles available for sale! Rooted in a deep technological focus, our challenges are both exciting and demanding and require top talent and motivation to be successfully pursued. We are growing our team and looking for those interested in pursuing this dream with us and joining an ever-developing journey. Join us: https://indiecampers.com/careers
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