Floor Houseperson | Newark Comfort Inn & Suites

SHANER

Posted 3 months ago

Full Time

Newark, New Jersey

In Person

Smart Summary

Responsibilities

The Floor Houseperson is responsible for cleaning and maintaining hotel public areas according to established quality and cleanliness standards. They must also handle guest requests or complaints and report any maintenance deficiencies.

Qualifications

We are seeking a meticulous Floor Houseperson with at least one year of cleaning experience, ideally in a hotel setting. Strong communication skills and knowledge of chemical handling are essential, and bilingual English/Spanish ability is a plus for ensuring guest satisfaction and maintaining high standards of cleanliness.

Job Description

  • Be available to work a flexible schedule, including weekends, holidays, and varied shifts. 
  • Handle guest complaints ensuring guest satisfaction. 
  • Maintains standards of quality and cleanliness throughout daily assignments. 
  • Observes all house and safety rules, housekeeping procedures, and security procedures. 
  • Cleans and services assigned public spaces according to franchise and hotel standards. 
  • Returns and restocks cart at end of shift. 
  • Complete additional deep cleaning / seasonal cleaning functions as scheduled.
  • Other duties as assigned.
Responsibilities Clean hotel public areas as assigned, ensuring the hotel's established standards of cleanliness.  Responsible for reporting any maintenance deficiencies and handling guest requests or complaints.  Ensures the confidentiality and security of all guest rooms.  Qualifications
  • Minimum one year cleaning experience; previous hotel experience preferred.
  • Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. 
  • Knowledge of proper chemical handling.
  • Bilingual English/Spanish a plus.

Shaner Hotel Group

Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries.  We partner with the top Hospitality Brands including independent locations as well.  We provide a variety of services for investors, hotel owners and brands—including hotel development, design and construction, e-commerce, and revenue management.  You can find out more by visiting our website, www.shanercorp.com!  


Get a great night’s rest in the newest hotel at Newark Liberty International Airport. Conveniently located outside of Downtown Newark with picturesque views of the New York City skyline and Newark Liberty Airport. Guests will enjoy friendly service, a variety of comfortable perks and modern amenities. Rooms and suites feature a whole new look and feel-plush bedding, complimentary Wi-Fi, a work desk, k-cup coffee maker, 55-inch Smart LCD TV’s, microwave, and refrigerator. Start your day in your cozy bed with a complimentary Hearty and Healthy breakfast. Our new hotel will feature The Gateway on the 9th restaurant and lounge featuring cuisines and great views of the area. In town flying in for business, we offer an on- site multi-purpose flexible meeting space that seamlessly converts to serve a variety of uses.

SHANER

Headquartered in State College, Pa., Shaner Hotels is part of the Shaner Companies, a diversified, privately held company that owns and operates investments in the lodging, investment, energy and professional service sectors. Shaner Hotels is a developer/owner/operator that currently owns and manages 60+ hotels in the United States, Italy, Greece and the Bahamas under the Marriott, IHG, Hilton and Choice brands as well as some independent properties.
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