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Shift Leader

C

CTRG Station Incorporated

Posted 3 months ago

Full Time

, Texas

In Person

Smart Summary

Responsibilities

The Shift Leader is responsible for overseeing daily restaurant operations, maintaining food quality and safety standards, and providing direction to crew members. They also handle cash management, assist with opening and closing procedures, and resolve guest concerns.

Qualifications

Firehouse Subs is seeking a Shift Leader to oversee daily operations, support the team, and ensure guest satisfaction. The role requires 1+ year of restaurant or customer service experience, previous leadership experience, and strong communication skills. Flexible availability, including nights and weekends, is essential for this position.

Job Description

Benefits:
  • Employee discounts
  • Flexible schedule
  • Training & development
  • Opportunity for advancement
Location: 12400 W US Highway 290 Suite 220, Austin, TX. 78737
Job Type: Part-Time / Full-Time

Job Overview

Firehouse Subs is looking for a reliable and motivated Shift Leader to help oversee daily operations, support the team, and ensure every guest has a great experience.

This role is perfect for someone ready to take the next step in leadership—bridging the gap between crew and management while developing the skills needed to grow into a General Manager role.

Responsibilities

  •  Lead shifts by setting the pace, maintaining energy, and ensuring smooth operations 
  •  Support the General Manager in daily restaurant functions 
  •  Provide direction, coaching, and support to Crew Members 
  •  Ensure excellent customer service and resolve guest concerns quickly 
  •  Maintain food quality, safety, and cleanliness standards 
  •  Assist with opening and closing procedures 
  •  Handle cash management and basic administrative tasks 
  •  Monitor labor and help keep shifts efficient and productive 
Qualifications

  •  1+ year of restaurant or customer service experience preferred 
  •  Previous leadership or supervisory experience
  •  Strong communication and team leadership skills 
  •  Ability to work in a fast-paced environment 
  •  Dependable, detail-oriented, and proactive 
  •  Flexible availability, including nights and weekends 
Compensation & Benefits

  •  Competitive hourly pay (based on experience) 
  •  Flexible scheduling 
  •  Opportunities for advancement to management roles 
  •  Paid training and leadership development 
  •  Supportive, team-oriented work environment 
Why Firehouse Subs?

Firehouse Subs is built on service, teamwork, and giving back. As a Shift Leader, you’ll play a key role in developing people, delivering great food, and supporting a mission that goes beyond the restaurant.

Apply today and start growing your leadership career with Firehouse Subs!


 

C

CTRG Station Incorporated

Firehouse Subs® is a restaurant chain with a passion for hearty and flavorful food, heartfelt service and public safety. Founded in Jacksonville, Florida in 1994 by two brothers and former firefighters, Firehouse Subs is a brand built on decades of fire and police service, hot and hearty subs piled high with the highest quality meats and cheeses and its commitment to saving lives through the establishment of the non-profit Firehouse Subs Public Safety Foundation®. Driven by the passion of more than 400 Firehouse Subs franchisees to serve their local communities, for the fourth consecutive year, based on recent Technomic Insight consumer data, Firehouse Subs was named the No.1 brand in the restaurant industry that "Supports Local Community Activities." Today, Firehouse Subs has over 1,345 locations open with hundreds more in the works. As Firehouse Subs continues to grow, we remain focused on building and sustaining a strong business for our area representatives and franchisees. We’re actively seeking entrepreneurs, business professionals and military veterans pursuing their piece of the American dream. Reach out today for more information.
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