Benefits:

Employee discounts
Flexible schedule
Training & development
Opportunity for advancement

Job Type: Part-Time / Full-Time

Job Overview

Firehouse Subs is looking for a reliable and motivated Shift Leader to help oversee daily operations, support the team, and ensure every guest has a great experience.

This role is perfect for someone ready to take the next step in leadership—bridging the gap between crew and management while developing the skills needed to grow into a General Manager role.

Responsibilities

Lead shifts by setting the pace, maintaining energy, and ensuring smooth operations
Support the General Manager in daily restaurant functions
Provide direction, coaching, and support to Crew Members
Ensure excellent customer service and resolve guest concerns quickly
Maintain food quality, safety, and cleanliness standards
Assist with opening and closing procedures
Handle cash management and basic administrative tasks
Monitor labor and help keep shifts efficient and productive

Qualifications

1+ year of restaurant or customer service experience preferred
Previous leadership or supervisory experience is a plus
Strong communication and team leadership skills
Ability to work in a fast-paced environment
Dependable, detail-oriented, and proactive
Flexible availability, including nights and weekends

Compensation & Benefits

Competitive hourly pay (based on experience)
Flexible scheduling
Opportunities for advancement to management roles
Paid training and leadership development
Supportive, team-oriented work environment

Why Firehouse Subs?

Firehouse Subs is built on service, teamwork, and giving back. As a Shift Leader, you’ll play a key role in developing people, delivering great food, and supporting a mission that goes beyond the restaurant.

Apply today and start growing your leadership career with Firehouse Subs!

Firehouse Subs® is a restaurant chain with a passion for hearty and flavorful food, heartfelt service and public safety. Founded in Jacksonville, Florida in 1994 by two brothers and former firefighters, Firehouse Subs is a brand built on decades of fire and police service, hot and hearty subs piled high with the highest quality meats and cheeses and its commitment to saving lives through the establishment of the non-profit Firehouse Subs Public Safety Foundation®. Driven by the passion of more than 400 Firehouse Subs franchisees to serve their local communities, for the fourth consecutive year, based on recent Technomic Insight consumer data, Firehouse Subs was named the No.1 brand in the restaurant industry that "Supports Local Community Activities." Today, Firehouse Subs has over 1,345 locations open with hundreds more in the works. As Firehouse Subs continues to grow, we remain focused on building and sustaining a strong business for our area representatives and franchisees. We’re actively seeking entrepreneurs, business professionals and military veterans pursuing their piece of the American dream. Reach out today for more information.

Shift Leader

Shift Leader

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