Customer Service Representative

Corteva Agriscience

Posted 3 days ago

Full Time

, Minnesota

Fully Remote

Smart Summary

The Customer Service Representative manages end-to-end order entry and fulfillment processes while serving as the primary point of contact for customers and sales teams. They are responsible for resolving complex order issues, maintaining accurate documentation, and collaborating with cross-functional partners to ensure timely product delivery.

Corteva Agriscience is seeking a Customer Service Representative to manage customer orders and ensure timely delivery. Key requirements include a high school diploma (Associate's preferred), experience in customer service or related fields, strong communication skills, and comfort with technology. This remote position requires flexibility to work additional hours during peak seasons and the ability to resolve issues efficiently.

Must Have Skills for ATS

Customer service

Supply chain

Order entry

Order fulfillment

SAP

Elemica

SeedWare

Communication

Relationship-building

Microsoft Office

Problem-solving

Time management

Invoicing

Planning

Documentation

Job Description

At Corteva Agriscience, you will help us grow what’s next. No matter what your role, you will be part of a team that is building the future of agriculture – solving the world’s food problems through innovation, technology, and putting people first. We have an exciting opportunity for a Customer Service Representative to join our Brevant team.

Customer Service Representatives oversee order entry and fulfillment from customer contact through delivery, partnering with internal teams to ensure the right product arrives on time with accurate documentation.

Please note:

This is a remote position.

Visa sponsorship is not available

Relocation assistance is not available.

What You’ll Do

  • Serve as the primary point of contact between customers, sales, and cross‑functional partners
  • Manage complex customer orders across multiple sourcing locations, transportation modes, and products
  • Act quickly to resolve issues, remove roadblocks, and keep orders moving
  • Process routine and complex customer orders using systems such as SAP, Elemica, SeedWare, and related tools
  • Own service resolution end‑to‑end, leading corrective actions when issues arise
  • Train and support retail partners on SeedWare order and account management
  • Championing the customer experience while balancing business priorities
  • Collaborate closely with CSR peers and Sales teams to deliver seamless service

What You Bring

  • High school diploma or equivalent required; Associate degree preferred
  • Experience in customer service, supply chain, planning, invoicing, or related functions
  • Strong communication and relationship‑building skills
  • Comfort with technology, including Microsoft Office, and ability to learn new systems
  • Ability to manage competing priorities with a sense of urgency
  • Confidence in addressing customer issues and driving solutions
  • Flexibility to work additional hours during peak seasonal demand

Benefits – How We’ll Support You:

  • Numerous development opportunities offered to build your skills

  • Be part of a company with a higher purpose and contribute to making the world a better place

  • Health benefits for you and your family on your first day of employment

  • Four weeks of paid time off and two weeks of well-being pay per year, plus paid holidays

  • Excellent parental leave which includes a minimum of 16 weeks for mother and father

  • Future planning with our competitive retirement savings plan and tuition reimbursement program

  • Learn more about our total rewards package here - Corteva Benefits

  • Check out life at Corteva! www.linkedin.com/company/corteva/life


Are you a good match? Apply today! We seek applicants from all backgrounds to ensure we get the best, most creative talent on our team.

The salary range for this position is $66,186.00 to $82,722.00.

This reflects a reasonable estimate of the targeted base salary for this role. This role is also eligible for an annual bonus. Based on factors such as geographic location and candidate qualifications, actual base pay is determined when an employment offer is made.

Corteva Agriscience is an equal opportunity employer. We are committed to embracing our differences to enrich lives, advance innovation, and boost company performance. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, military or veteran status, pregnancy related conditions (including pregnancy, childbirth, or related medical conditions), disability or any other protected status in accordance with federal, state, or local laws.

Corteva Agriscience

Corteva Agriscience combines industry-leading innovations, high-touch customer engagement and operational execution to profitably deliver solutions for the world's most pressing agriculture challenges. Corteva generates advantaged market preference through its unique distribution strategy, together with its balanced and globally diverse mix of seed, crop protection, biologicals, and digital products and services. With some of the most recognized brands in agriculture and a technology pipeline well positioned to drive growth, the company is committed to maximizing productivity for farmers, while working with stakeholders throughout the food system as it fulfills its promise to enrich the lives of those who produce and those who consume, ensuring progress for generations to come.

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