Receptionist

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Physician's Clinic of Iowa, P.C.

Posted 3 months ago

Full Time

Cedar Rapids, Iowa

In Person

Smart Summary

Responsibilities

The receptionist will greet patients, manage appointment scheduling, and handle check-out procedures in a fast-paced orthopedic clinic. Additionally, they will answer phones, collect co-pays, and document patient interactions within the electronic health record system.

Qualifications

We are looking for a Receptionist with previous experience in electronic medical software and appointment scheduling. The ideal candidate will have excellent communication skills, a strong commitment to patient care, and the ability to maintain confidentiality. A thorough understanding of safety regulations and best practices is also required.

Job Description

PLEASE NOTE APPLICATION MUST BE COMPLETED IN ITS ENTIRETY FOR FURTHER CONSIDERATION OF THIS POSITION - THIS INCLUDES THE EXPERIENCE AND EDUCATION PROFILES AFTER CLICKING SUBMIT

At Physicians' Clinic of Iowa, we are focused on delivering quality patient care. Our Orthopedics Department is currently seeking a full time Receptionist to deliver care that is second to none in our high volume-fast paced practice.

Primary duties for this position include, but are not limited to: 

  • Greet patients in a pleasant, prompt, and helpful manner 
  • Check patients out from their appointment and schedule any future needed appointments. 
  • Answer phones, answer general patient questions, and collect co-pays if not captured at check in. 
  • Document patient calls, inquiries, and task physician/nurse accurately and within a timely manner using the electronic health record system. 
  • Schedule, reschedule or cancel appointments as requested by referring providers or patients 
  • Will also perform other basic clerical duties. 

Qualifications:

  • Previous experience using electronic medical software, appointment scheduling, and insurance background preferred. 
  • Proficiency (or ability to become proficient) in EMR and related computer systems.
  • Strong Commitment to patient care and teamwork.
  • Excellent communication skills, professionalism, reliability, and maintaining confidentiality.
  • Thorough understanding of safety regulations and best practices.

Why Join PCI?

  • Competitive salary and comprehensive benefits.
  • No nights or weekends.
  • Paid holidays and a generous paid time off program.
  • Supportive, team-oriented work environment focused on quality and compassion in patient care.

PCI is E.O.E. Pre-employment drug screen and background check required. PCI is a tobacco free workplace.

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Physician's Clinic of Iowa, P.C.

Founded in Cedar Rapids in 1997, Physicians’ Clinic of Iowa (PCI) is one of Iowa’s largest private, multispecialty physician groups. Over 80 physicians, surgeons, and mid-level providers meet nationally recognized standards for education, knowledge, experience, and skills in order to provide the highest quality of care in a wide range of specialties and subspecialties. PCI is independent and locally owned—giving Eastern Iowa families a choice in where they receive their specialty care. Our specialists see patients at PCI Medical Pavilion, but also offer inpatient and surgical care at both Cedar Rapids hospitals, Surgery Center Cedar Rapids, and surrounding community medical centers. 24 hours a day, seven days a week—a PCI doctor is always on-call and ready to help. Physicians’ Clinic of Iowa Medical Pavilion—Eastern Iowa’s premier specialty medical center—makes visiting the doctor more convenient than ever before. Accredited on-site imaging and laboratory, state-of-the-art technology, infusion center, and more, help deliver tailored solutions and successful outcomes.
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