Patient Services Representative

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Motion Physical Therapy Group

Posted 3 months ago

Full Time

New City, New York

In Person

Smart Summary

Responsibilities

Manage front desk operations including patient scheduling, insurance verification, and payment processing. Maintain accurate patient records in the EMR system while ensuring HIPAA compliance and providing excellent customer service.

Qualifications

We are looking for a Patient Services Representative with basic office and customer service skills. A high school diploma or GED is required, and prior experience in a similar role is preferred but not mandatory. This is a great opportunity to start your career in healthcare and gain valuable experience in patient care and office administration.

Job Description

Overview


Patient Services Representative

Job Location:  490 Route 304 New City, NY (Rockland County; outpatient clinic) 

Job Type: Full-Time (Mon - Fri - 7:30am - 4:30pm; 40 hours per week. Will further discuss work schedule during interview.)

Salary:  $19.00/hour (commensurate with experience)

How MOTION PT Group, a member of the Confluent Health Family Supports You:

  • Competitive salary Employee-centric work culture from the top, down!
  • Medical, dental, vision, STD, LTD insurances
  • Generous PTO
  • 401(k) Employer Matching
  • Free Life Insurance
  • Parental Perks!
  • And more!

Responsibilities

You’ll achieve success by:  

  • Manage front desk operations, including patient check-in/out, appointment scheduling, and referral coordination, while delivering exceptional customer service
  • Verify insurance, process authorizations, and collect payments to ensure smooth billing and patient access to care
  • Maintain accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documents
  • Answer phone calls, assist patients, and uphold HIPAA compliance, ensuring a welcoming and professional healthcare experience

Qualifications

  • High School Diploma/GED required
  • Basic office and customer service skills
  • Previous experience in a similar role desired but not required 

Who We Are:  

Motion PT Group is a member of the Confluent Health family of companies, we’re more than just physical and occupational therapists – we're movement makers. Experience what it takes to empower patients to get back to what moves them. 

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Motion Physical Therapy Group

MOTION, a member of the Confluent Health family, is a leading outpatient rehabilitation provider in the Northeast specializing in physical therapy, occupational/hand therapy, and pediatric therapy. Extraordinary therapists work here! Our therapists are nationally recognized as some of the top in their respective healthcare professions. In addition to caring for patients, many are university professors, published authors and clinical researchers. They are dedicated to making a profound difference in the lives of our patients. MOTION: * delivers the highest quality care at the greatest value for our patients. * is a leading provider of comprehensive physical, occupational and speech therapy services in both inpatient and outpatient clinical settings. * has therapists with advanced credentials and state of the art clinics. * follows evidence-based treatment protocols that lead to the best possible outcomes. MOTION was formed in June 2015 through the combination of Brooklyn-based Metro SportsMed with Manhattan-based STAR Physical & Occupational Therapy. The company has expanded rapidly over the past two years with the acquisition of a number of existing clinics, including the recent debut of a new integrated brand, MOTION Sports Medicine. MOTION now owns or manages more than 60 locations across four states nationwide*. *owned, managed, or under letter of intent
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