Patient Services Rep / Pain Management
Hillcrest Healthcare System
Patient Services Rep / Pain Management
Hillcrest Healthcare System
Posted 5 days ago
Full Time
Tulsa, Oklahoma
In Person
Smart Summary
The Patient Services Representative manages patient flow, registration, insurance verification, and payment collection. They are also responsible for scheduling appointments and maintaining medical records in a professional, customer-focused manner.
We are looking for a Patient Services Rep with a High School Diploma or GED. The role involves customer service, insurance verification, data entry, and ensuring patient flow in a medical setting. Previous customer service or medical office experience is a plus.
Must Have Skills for ATS
Customer service
Insurance verification
Patient registration
Payment collection
Data entry
Referral management
Appointment scheduling
Medical record management
Telephone etiquette
Patient flow coordination
Job Description
Join our team as a day shift, full-time, Patient Services Rep in Tulsa, OK.
Why Join Us?
Thrive in a People-First Environment and Make Healthcare Better
- Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
- People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
- Make Healthcare Better: We use advanced technology to support our team and enhance patient care.
Get to Know Your Team:
- Utica Park Clinic, founded in 1982, is a multi-specialty medical group with more than 300 employed physicians and advanced practice providers representing over 25 specialties across 80 plus clinics in Oklahoma.
- This is a Multi-faceted position consisting of customer service, insurance verification, registration, payment collection and data entry and referrals.
- Responsible for ensuring patient flow, medical record availability and completeness, scheduling physician/provider appointments and maintenance of physician appointment schedules.
- Receives and greets patients and visitors, ascertaining their needs and assisting them in a timely and courteous manner. Answers telephone promptly in a customer friendly manner.
- Collects and verifies accurate patient information and enters into registration system.
- Receives payment for services and correctly completes charge slips for data entry.
- Committed to being a team player by performing all duties as required or assigned to provide quality patient care.
- The individual will also have responsibility to uphold the policies and procedures of Hillcrest Healthcare System.
Job Requirements:
- High School Diploma or GED
Preferred Requirements:
- Previous customer service experience preferred
- Previous medical office experience would be a plus
Hillcrest Healthcare System
Hillcrest HealthCare System is changing lives for the better, together. Serving eastern Oklahoma, the system includes: - 8 hospitals: Hillcrest Medical Center, Hillcrest Hospital South, Tulsa Spine & Specialty Hospital, Bailey Medical Center, Hillcrest Hospital Cushing, Hillcrest Hospital Claremore, Hillcrest Hospital Henryetta, Hillcrest Hospital Pryor - 2 physician groups: Oklahoma Heart Institute and Utica Park Clinic - 4,600 employees - 489 employed providers - 1,173 licensed beds - Nearly 500,000 outpatient visits per year - More than 130,000 ER visits per year
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