Care Coordinator - Chula Vista

ROWI Teen & Parent Wellness Centers

Posted 3 months ago

Full Time

Chula Vista, California

In Person

Smart Summary

Responsibilities

The Care Coordinator is responsible for managing client care, including transportation, scheduling, and facilitating group activities. They must ensure facility standards are met, document all interactions in the EMR, and provide direct supervision to clients.

Qualifications

We are looking for a responsible Care Coordinator to coordinate individualized service including orientation, transportation, doctor visits, and schedule. A high school diploma is required, but a Bachelor’s degree is preferred, along with a minimum of 1 year working with kids in a therapeutic setting. Must have a valid driver’s license and eligibility for insurance with agency’s vehicles.

Job Description

Position Summary:
Under the supervision of the Program Director the Care Coordinator is responsible for anything related to the coordination of care for all ROWI clients. The Care Coordinator will coordinate individualized service including orientation, transportation, doctor visits, and schedule.
Duties and Responsibilities:

  • Ensures programs and services are implemented at the highest standards and clients receive the highest level of care.
  • Responsible for client supervision and ensuring they attend designated groups throughout programming.
  • Facilitate assigned groups and activities as designated by the Facility Manager.
  • Conduct client orientation for all admits on day of admission or assign to another staff if not available. Including UA screening, PHQ9 and other assessments as directed.
  • Ensure compliance with Joint Commission Standards.
  • Document shift reports and share pertinent information with the team.
  • Coordinate the transportation schedule for all clients and drive clients as needed.
  • Document all transportation and group activity in EMR.
  • Administer and submit documentation in EMR for client Urine Analysis.
  • Assist with facility cleanliness as needed.
  • Responsible for coordinating client lunch daily.
  • Serve as a role model to treatment staff, clients, employees, and guests through a positive, caring, and professional attitude.
  • Maintain the confidential nature of clients and related activities.
  • Comply with the dress code.
  • Complete tasks in a timely and accurate manner.
  • Attend designated staff and in-service meetings.
  • Any additional duties as assigned by the management team.
  • Ability to maintain clear boundaries with clients and staff, set limits and manage clients when in need of direct supervision. Maintains appropriate and professional interactions with clients and staff.
  • All documentation in EMR must be submitted within 24 hours.

Other Related Skills and Abilities:

  • Ability to manage time effectively.
  • Ability to work with minimal supervision.
  • Proficient in basic computer skills.
  • Able to maintain clear boundaries with clients and staff.
  • Engage in appropriate written and verbal communication with families and other professionals.
  • Strong interpersonal and organizational skills.
  • Excellent written and verbal communication skills.
  • Work effectively within an interdisciplinary team environment.
  • Ability to set priorities and handle multiple assignments.

Basic Education and Experience Required:

  • The Care Coordinator will have a minimum of a high school diploma, Bachelor’s degree preferred.
  • Minimum of two (2) years driving experience required.
  • Minimum of 1-year working with kids in a therapeutic setting
  • Experience with junior high or high school students is preferred.

Knowledge/Competencies:

  • Must be able to communicate with people from all educational and cultural backgrounds.
  • Must cope constructively with stressful situations.
  • Must demonstrate tact, initiative, resourcefulness, professional manner, enthusiasm, and non-judgmental attitude.
  • Documents clearly and efficiently.
  • Must have strong written communication skills.
  • Strong interpersonal and organizational skills.
  • Excellent written and verbal communication skills.

Additional Requirements:

  • Must have a valid driver’s license and eligibility for insurance with agency’s vehicles.
  • Must have valid First-Aid & CPR Certification or be willing to obtain.

ROWI Teen & Parent Wellness Centers

ROWI Teen & Parent Wellness Centers is an Official Mental Health Partner of the Los Angeles Rams, and we’re leading the charge to see mental health as a strength, while prioritizing short-term care as a foundation for long-term body-and-mind wellness. ROWI offers comprehensive programs for kids 8-12 and teens 13-17 across 25 locations and three ROWI Kids facilities in Southern California. ROWI offers IOP, PHP, family therapy, and parent support in small-group settings with creative, physical, and social skills development – including the UCLA PEERS® curriculum – helping young people and families build resilience and thrive with skills that can last a lifetime. ROWI also understands that effective and lasting treatment must incorporate the entire family. In our parenting program, we train and coach parents to improve relationships, increase parent effectiveness, and support children with self-discipline. Every adolescent is valued. Every family is important.
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