Medical Assistant, Senior

UPMC

Posted 2 days ago

Full Time

Cranberry Township, Pennsylvania

In Person

Smart Summary

The Senior Medical Assistant supports physicians with patient care, clerical tasks, and clinical procedures while serving as a lead for team workflow and office operations. Responsibilities include mentoring staff, managing departmental goals, and ensuring compliance with regulatory standards like HIPAA and OSHA.

We are looking for a detail-oriented Medical Assistant to assist physicians with patient care, manage workflow, and ensure patient satisfaction. A high school diploma or equivalent is required, along with either a Medical Assistant program completion/certification, or at least one year of patient care experience. Strong computer skills, medical terminology knowledge, and CPR certification are essential for this role.

Must Have Skills for ATS

Patient care

Clinical workflow management

Phlebotomy

EKG

Vitals collection

Medical terminology

Epic Care

Infection control

Insurance verification

Medical records management

Patient scheduling

Medication administration

Staff training

Regulatory compliance

HIPAA compliance

Job Description

Join our team of Life Changers!

Magee - Women's Hospital of UPMC is hiring a Full Time Medical Assistant, Senior to support the Women's Imaging Lemieux department.

This position will work day shifts 7:30am-4pm. No holidays or weekends!

Excellent benefits, a pleasant work environment, and friendly team are just a few of our perks. Apply today!

Purpose:
Assist physicians with various aspects of patient care (including clerical, environmental, and organizational tasks) ensuring patient satisfaction. In addition to core Medical Assistant responsibilities, serves as lead person for team regarding day-to-day workflow issues or office procedures.

Responsibilities:
 

  • Guides workflow and/or assigns tasks to other clinical staff.
  • Assist management staff with supervisory activities. Participates with creation and implementation of departmental goals, processes and procedures. Mentors, orients and provides ongoing training to current and new staff members.
  • Serve as the department super user for Epic Care.
  • Work directly with Manager to identify opportunities for improvement with regards to Clinical/Non-Clinical functions, Infection Control Procedures, and Patient Assessments.
  • Guide routine meetings with staff to communicate procedural changes to improve service quality and patient safety.
  • Must be responsible and demonstrate proficiency in all practice category specific tasks.
  • Send/receive patient medical records in accordance with Health Insurance Portability and Accountability Act (HIPAA) and other state and federal regulations.
  • Obtain lab/x-ray reports, hospital notes, referral information, etc. Complete forms/requisitions as needed. Schedule appointments. Verify insurance coverage and patient demographics.
  • Prepare and managing charts to ensure information completed and filed appropriately. Other front office responsibilities, as required. Prepare patient rooms, set up instruments and equipment according to department protocol. Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control. Clean according to scheduled maintenance program and keeping appropriate records. Manage inventory of supplies; restocking exam/procedure rooms.
  • Check schedules and organizing patient flow. Accompany patients to exam/procedure room. Assist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc. Collect patient information/history; taking vitals, performing screenings per provider guidelines. Relay instructions to patients/families. May provide more individualized patient/family education and supportive counseling as needed.
  • Answering calls and providing pertinent information including patient education as directed.
  • Under the direction and supervision of a physician, administer injectable medication and vaccines when appropriate.
  • Perform phlebotomy, EKG's, and level one labs. Perform clinic procedures according to policy and procedure. Assist physicians with procedures. Document patient information into the medical record.
  • Comply with requirements of appropriate regulatory agencies (i.e., OSHA, CLIA, PA Department of Health). Maintain strict confidentiality related to medical records and other data. Comply with all UPMC Health System policies and procedures.


High school diploma or equivalent is required. Successful completion of Medical Assistant Program or equivalent hospital program (LPN/RN/EMT) OR successful completion of certification examination (AMT, AAMA, NAHP, NCCT, or NHA) OR at least 1 year of patient care experience required. Must be responsible and demonstrate proficiency in three practice category specific tasks. Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities. 

Licensure, Certifications, and Clearances:
CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire.

 

  • Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)


UPMC is an Equal Opportunity Employer/Disability/Veteran

UPMC

UPMC is a world-renowned, nonprofit health care provider and insurer committed to delivering exceptional, people-centered care and community services. Headquartered in Pittsburgh and affiliated with the University of Pittsburgh Schools of the Health Sciences, UPMC is shaping the future of health through clinical and technological innovation, research, and education. Dedicated to advancing the well-being of our diverse communities, we provide nearly $2 billion annually in community benefits, more than any other health system in Pennsylvania. Our 100,000 employees — including more than 5,000 physicians — care for patients across more than 40 hospitals and 800 outpatient sites in Pennsylvania, New York, and Maryland, as well as overseas. UPMC Insurance Services covers more than 4 million members, providing the highest-quality care at the most affordable price. To learn more, visit UPMC.com.

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