Warner Bros. Discovery
Warner Bros. Discovery
Posted 4 days ago
Internship
Miami, Florida
Hybrid
Smart Summary
The intern will support the setup, testing, and deployment of CRM communications across email, push, and in-app channels. They will also assist with quality assurance, campaign documentation, and the execution of scalable automation solutions.
Warner Bros. Discovery is seeking a CRM Marketing Operations Intern for Summer 2026 in Miami. The ideal candidate will be a rising Junior or Senior with a strong interest in CRM/lifecycle marketing, basic HTML/CSS knowledge, and proficiency in Excel/Google Sheets. Spanish proficiency is a plus.
Must Have Skills for ATS
CRM
Lifecycle marketing
HTML
CSS
Excel
Google Sheets
Problem-solving
Data management
Campaign setup
Quality assurance
Process standardization
Automation solutions
API integration
Spanish proficiency
Job Description
Welcome to Warner Bros. Discovery… the stuff dreams are made of.
Who We Are…
When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
CRM Marketing Operations LATAM Intern: Miami Summer 2026
Your New Role
This internship will be located in the Miami area. The selected intern will be expected to join us in the office on a regular cadence based on the intern manager’s in office schedule.
The Global CRM Operations team plays a highly technical and strategic role in delivering personalized, multichannel communications to millions of users across LATAM and globally. What makes our team unique is the combination of operational excellence and technical expertise—we don’t just execute campaigns, we design scalable automation solutions, integrate APIs, and standardize processes across regions. Our team sits at the intersection of marketing, technology, and data, enabling Warner Bros. Discovery to deliver timely, relevant, and engaging customer experiences.
Your Role Accountabilities
Duties could include:
Support the setup, testing, and deployment of CRM communications across email, push, and in-app channels
Assist with documentation and quality assurance to ensure communications are delivered accurately
Responsible for assisting with campaign setup, performing QA checks, maintaining documentation, and helping ensure communications are executed on time and meet quality standards
Qualifications & Experience
Strong interest in CRM / lifecycle marketing and technology
Basic knowledge of HTML/CSS
Comfortable with Excel / Google Sheets
Strong problem-solving mindset
Interest in marketing tools, data management, and processes
Highly organized and detail-oriented
Spanish proficiency is a plus
Must be actively enrolled in an accredited college or university degree program for the full duration of the internship (proof of enrollment required)
Must be a rising Junior or Senior (18 years or older)
Must be in academic good standing (3.0 or above GPA) A transcript will be required to verify your GPA if an offer is extended.
Warner Bros. Discovery will only consider candidates who are presently authorized to work for any employer in the United States and who will not require work visa sponsorship from Warner Bros. Discovery now or in the future in order to retain their authorization to work in the United States. Candidates currently on any student or exchange visa, including F-1 CPT, F-1 OPT, J-1, M-1, etc., will not be eligible for the internship program.
What To Know Before Applying:
The duration of the summer program regardless of which start/end option is 11 weeks.
Program date options:
Option 1: June 1st – August 14th
Option 2: June 8th – August 21st
Interns will be expected to work 35-40 hours per week in a hybrid capacity
Our internships are paid opportunities with a competitive hourly wage. Credit is not required; however, we will provide the necessary documentation for school credit if desired. Relocation is not provided.
Interviewing will take place from mid February through early-April. A WBD team member will contact you if your experiences and interests match an open internship position. Due to the high volume of applications, we are unable to give individual status updates.
About Our Internship Program
WBD's Internship Program is designed to nurture students professionally and personally. We attract the country’s boldest and brightest students for paid, for-credit, real-world internship experiences in the entertainment, tech, sports, news and media industries. We offer career-defining opportunities to learn valuable skills that will help you prepare for a successful future.
Ready to learn more? Here’s what we offer:
Hands-on work with passionate, talented team members in your field
Mentorship from some of the industry’s kindest and most passionate entertainment veterans
Engaging events including professional development seminars, panels with recruiters and former interns, intern-exclusive events, and so much more
Access to top-level executives and employees through our Speaker Series and Roundtables
Incredible networking opportunities with industry-leading professionals and a robust intern alumni network
A creative, collaborative, and inclusive company culture
What you can expect to take away from the semester:
Opportunities to develop professionally and uncover skills you didn’t know you had
The insider scoop on the entertainment industry and what happens behind the scenes
Relationships that will go beyond your collegiate career
Real-life experiences that will provide you with the confidence to delve into your next adventure
How We Get Things Done…
This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.
Warner Bros. Discovery
Warner Bros. Discovery, a premier global media and entertainment company, offers audiences the world’s most differentiated and complete portfolio of content, brands and franchises across television, film, streaming and gaming. The new company combines WarnerMedia’s premium entertainment, sports and news assets with Discovery’s leading non-fiction and international entertainment and sports businesses. ****Please be aware of recruitment scams by individuals posing as employers and encouraging candidates to apply for, interview and/or accept nonexistent job opportunities as a means to solicit personal information or money. The online scammers have become much more sophisticated in their attempts to lure victims. Employment opportunities and job offers at Warner Bros. Discovery will always come from our Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. WBD does not extend job offers via email or on any other messaging tools to individuals to whom we have not made prior contact. Our email domain is @wbd.com. A valid link for employment with Warner Bros. Discovery can be found at https://careers.wbd.com/global/en. If you believe you have been contacted by a scammer and may be the victim of fraud or identity theft, you should report details to the police where you live. You can also report job scams to the FTC. Learn more at https://consumer.ftc.gov/articles/job-scams. *****
With Runway
See Your Fit for This Role
1-5 min
Your Score
?
Top Applicants
90%
Your Job Search Advantage
Key Gaps & Next Steps:
Address these in your resume & Interview
Top Strengths For This Role
Highlight these in your cover letter & interview
Your Interview Guide
A Personalized Interview Strategy
Freshest Opportunities
Never Miss a Good Fit
Get notified when jobs mach your criteria