Essential Duties & Responsibilities

• Uses communication skills with appropriate medical terminology.

• Measures and records vital signs.

• Interview patients while recording and updating medical information (history, chief complaint) and medications etc. into the EHR system.

• Prepares patients for examinations and performs routine screening tests.

• Provides patient education with regard to medications and instructions set forth by the provider to manage their health.

• Prepares and administers medications with physician authorization.

• Maintains supplies, equipment, stocks, and prepares the exam rooms for patients

• Cleans and sterilizes instruments.

• Check and respond to patient phone calls (communicating w/the provider on course of action and relaying to the patient).

• Review and prepare requests and prior authorizations for medications.

• Familiar with signs and symptoms of allergy testing systemic reactions. Familiar with emergency equipment and protocols for treatment.

• Seeks immediate assistance from RN/LVN staff in dealing with emergency treatment for allergy testing patients.

• Participate in all In-Service training courses

• Participate in creative ways to promote patient engagement and personalize patient outreach, improving overall experience and driving authentic patient reviews.

• Proactively escalates patient, workflow, or operational concerns to leadership with constructive solutions.

• Promote fully electronic workflows and collaborate with leadership to reduce manual paper processes where feasible.

• Maintain patient, staff and employer confidentiality. Comply with all HIPAA regulations.

• Provides additional support and performs other duties as assigned.