Service Advisor

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Lou Fusz Mazda Evansville

Posted 3 months ago

Full Time

Evansville, Indiana

In Person

Smart Summary

Responsibilities

The Service Advisor oversees the flow of the drive lane to ensure customers receive prompt and effective service. They are also responsible for managing technician time and providing concierge support for all owner inquiries.

Qualifications

We are looking for dynamic, service-oriented individuals with excellent communication and time management skills. The role requires an organized and friendly personality with the ability to manage others and provide exceptional customer service. A clean driving record is also required.

Job Description

Service Advisor

We are now hiring dynamic, service-oriented individuals. Our employees enjoy a culture of respect and integrity, and we provide a rewarding, respectful and energizing environment. It is an inclusive culture based on trust, integrity, humility and passion. Our employees are creative, anticipatory, and have a tremendous sense of urgency. We strongly believe that there is a direct correlation between the quality of our customer’s experience and the supportive relationships we have with our team.

If you are fun and energetic and looking for an opportunity to grow personally as well as professionally in your career, then we are interested in talking to you. We are looking for people who are interested in helping us grow by offering our customers an experience that’s second to none. We have openings currently available and look forward to hearing from you!

WHAT WE OFFER

  • Medical/RX/Dental/Vision
  •  Life Insurance
  • 401k Plan
  • Voluntary Benefits including short term disability/accident/critical illness/universal life/cancer and vision
  • Sick Leave
  • Vacation
  • Funeral Leave
  • Paid time off

Responsibilities

  • Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
  • Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
  • Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
  • Ensures that the daily inventory of technicians' time is consistently sold to service customers.
  • Distribute work between technicians efficiently

Qualifications

  • Organized and friendly personality
  • Demonstrated ability to manage others
  • Time management skills
  • Fantastic communication skills with your customers
  • Professional, well-groomed personal appearance.
  • Clean driving record

What We’re About

The Lou Fusz Automotive Network has been serving the St. Louis and surrounding areas for 70 years! If you're looking for an opportunity to be appreciated and involved in your career, your search is complete. Our company is still 100% family owned and operated. We have a great history of providing excellent career opportunities for sharp, energetic people. The Lou Fusz Philosophy is based on 6 principles-Respect, Hard Work, Fun, Winning, Constant Improvement, and Teamwork. Our company has always been committed to improving our community and serving the people of the St. Louis area. Apply today and find out what working for a great company with a terrific culture is all about!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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Lou Fusz Mazda Evansville

Lou Fusz Automotive Network has been in business since 1952. St. Louis family owned currently, the 3rd Generation is running the company. We carry new vehicles from Buick, Chevrolet, Chrysler, Dodge, Ford, GMC, Jeep, Kia, Mazda, Nissan, Ram, Subaru, and Toyota.
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