Description

About the Company

Rise Health is a platform acquisition company re-engineering the current primary care fee-for-service paradigm. We deliver an integrated, value-based care clinical program centered around partnership with pre-existing primary care practices. We transition them to our proprietary tech and data-driven platform to support profitable risk management in the value-based environment. We are backed by private equity sponsors and led by a management team with deep experience in healthcare investing.

The Medical Assistant (MA) is a vital member of the healthcare team responsible for providing clinical and administrative support in a medical setting. The MA works under the direction of licensed healthcare providers to ensure efficient and effective patient care and smooth office operations.

Clinical Duties

• Prepare patients for examination (vital signs, weight, medical history)
• Assist with examinations, procedures and minor surgeries
• Administer medications and immunizations as directed
• Perform basic laboratory tests and phlebotomy
• Collect and prepare specimens for lab testing
• Clean and sterilize medical instruments
• Maintain examination rooms, supplies and equipment

Administrative Duties:

• Maintain accurate, complete, and up-to-date patient records within the electronic health record (EHR) system 
• Document patient information, provider notes, and updates in the EHR in a timely and accurate manner 
• Manage and coordinate provider schedules to support efficient clinic workflow and timely patient care 
• Conduct patient follow-up communications regarding care plans, test results, referrals and provider instructions
• Process  referrals and coordinate with specialty providers to ensure continuity of patient care 
• Assist with obtaining prior authorizations for medications, procedures, and diagnostic testing as required
• Monitor and respond to patient messages through the EHR system or patient portal
• Prepare charts and ensure all required documentation, labs, imaging, and reports are available for provider review prior to visits
• Maintain  organization of electronic patient files, including scanning and uploading medical documents into the HER
• Communicate effectively with providers, clinical staff, and external healthcare facilities to support patient care coordination 
• Ensure patient information and documentation are handled in compliance with HIPAA and organizational policies

Requirements

• High School Diploma or GED required
• Bilingual - Spanish
• Completion of a Certified Medical  Assistant program (CMA, RMA, CCMA, etc.)
• CPR/BLS certification preferred
• Previous clinical experience preferred