Scheduling Coordinator

MES Solutions

Posted 3 months ago

Full Time

Southfield, Michigan

In Person

Smart Summary

Responsibilities

The Scheduling Coordinator is responsible for managing appointment schedules for clients, physicians, and examinees while ensuring all ancillary services are arranged. They also handle communication regarding appointment changes, medical record receipt, and administrative support for the office.

Qualifications

MES Solutions is seeking a Scheduling Coordinator to schedule appointments with clients, physicians, and examinees. Key requirements include a high school diploma or equivalent, one year of related experience, and proficiency in computer skills and communication. Experience in a medical office is preferred.

Job Description

Job DetailsJob Location: Southfield, MI 48076Position Type: Full TimeSalary Range: $18.00 - $20.00 HourlyMES is looking for a Scheduling Coordinator to join our team!  The Scheduling Coordinator is responsible to schedule and coordinate appointments with clients, physicians and examinees. This position ensures that client specific requirements for provider specialty and location are met, and that all ancillary services are arranged. Role Highlights: Full-time position: Monday-Friday, 8:30am to 5pm CST Competitive pay:  $18-$20 per hour Location: Glen Ellyn, IL Duties and Responsibilities Include:  Schedule examinations through the system database. Schedule and confirm appointment dates and times with physicians’ offices. Communicate with clients regarding appointment scheduling, physician CV’s, appointment changes, no shows, cancellations, and receipt of medical records and/or images. Confirm receipt of records for record review referrals. Prepare and send exam notification letters daily. Communicate with physicians, clients and or examinees. Submit client invoice and/or issues to accounting if charges are incurred. Ensure prompt pre-payment for services issued when required. Coordinate ancillary services such as interpretation, chaperones, transportation, and or exam site rentals when needed. Respond to requests for report status and/or information. Provide support to other offices as needed. Arrange lodging and or transportation for out-of-town examinees. Process mail, deliveries and shipments as needed. Participate in various educational and or training activities as required. Perform other duties as assigned. Qualifications  Education and/or Experience   High school diploma or equivalent required. A minimum of one year related experience; or equivalent combination of training and experience. Experience in a medical office preferred. QUALIFICATIONS  Ability to consistently handle multiple phone lines with heavy call volume. Ability to operate computer, fax, copier, scanner, and telephone. Must be able to type a minimum of 35 W.P.M. Ability to follow instructions and respond to upper managements’ directions accurately. Demonstrates accuracy and thoroughness. Looks for ways to improve and promote quality and monitors own work to ensure quality is met. Must demonstrate exceptional communication skills. Must be able to work independently, prioritize work activities and use time efficiently. Must be able to maintain confidentiality. Must be able to demonstrate and promote a positive team -oriented environment. Must be able to stay focused and concentrate under normal or heavy distractions. Must be able to work well under pressure and or stressful conditions. WHO WE ARE MES Solutions is a premier provider of independent medical examination and peer review services to the insurance, corporate, legal, and government sectors. Members of our credentialed medical panel conduct physical examinations or medical record reviews, delivering reports that assist clients in the resolution of automotive, disability, liability, and workers' compensation claims. MES has been providing services nationally since 1978 in accordance with the industry's highest standards of operating excellence and regulatory compliance. MES offers a fast-paced team atmosphere with competitive benefits (medical, vision, dental), paid time off, and 401k. Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.  

MES Solutions

MES Solutions (MES) is one of the first companies established to provide the claims community access to credentialed physicians with expertise in conducting Independent Medical Examinations, Peer Reviews, and Record Reviews. Founded in 1978, MES serves insurance carriers, self-insureds, third-party administrators, and government agencies in the automotive, disability, group health, liability, and workers'​ compensation markets. MES has a dozen offices throughout the nation. The company's services are accredited by URAC. MES'​ platform is HITRUST accredited and the company receives a SOC 2® Type 2 report annually.
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