Schulte Hospitality Group
Schulte Hospitality Group
Posted 10 days ago
Full Time
Richmond, Virginia
In Person
Smart Summary
The Banquet Captain is responsible for supervising banquet staff and ensuring the successful execution of events. They coordinate room setups, audio/visual requirements, and food and beverage service to maintain high standards of guest satisfaction.
Quirk Hotel is seeking a Banquet Captain with a high school education and at least one year of customer service experience, preferably in a hotel setting. The role requires strong leadership, communication, and time management skills, along with the ability to exceed guest expectations and work well within a team. Food safety and alcohol awareness certifications are a plus.
Must Have Skills for ATS
Leadership
Customer service
Communication
Time management
Team management
Event coordination
Food safety
Alcohol awareness
Supervision
Audio/visual setup
Hospitality management
Job Description
Quirk Hotel is seeking a dynamic, service-oriented Banquet Captain join our team! Quirk Hotel is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. Along with Schulte Hospitality Group, we are passionate hoteliers eager to add like-minded people to our rapidly growing team!
What's in it for you? When you join the banquets team you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Our on-call banquet team is expected to pick up one shift at minimum for every 90 day period. Shifts are posted for pick up between two to one weeks before the schedule starts. In times and needs vary.
Quirk and Schulte Hospitality provide a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
Work Today, Get Paid today, with Daily Pay!
Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!
Multiple Health Insurance and Life Insurance options
401k Plan + Company Match
Paid Parental Leave
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
Our Company: Schulte Hospitality Group is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
JOB DUTIES AND RESPONSIBILITIES
Directly responsible to the Banquet Manager/Executive Chef/F&B Director the performance of all hourly banquet food and beverage servers and personal representative of the hotel to banquet guests. Provides ongoing direction, supervision and monitoring to banquet staff. Expected to coordinate all aspect of the room/facilities set-up, including audio/visual and F&B so that all efforts are directed toward guest satisfaction, the achievement/maintenance of division standards and profit maximization. Perform various other duties as assignedEDUCATION AND EXPERIENCE
Minimum of High School education Minimum of one (1) year in hotel customer service role Food safety certification preferred Alcohol awareness certification preferredKNOWLEDGE, SKILLS AND ABILITIES
Ability to provide legible communication and directions Outgoing personality Ability to communicate effectively verbally Team player Strong leadership skills Ability to exceed expectations of guests and team members Excellent time management skills*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy Specific compensation and benefit details will be discussed during the interview process.
*Schulte Hospitality Group is an Equal Opportunity Employer.
Schulte Hospitality Group
Schulte Hospitality Group is a premier hospitality management and development company, overseeing a global portfolio of more than 240 hotels, restaurants, and other related hospitality ventures with a team of over 10,000 team members. Founded in 1999 by generations of passionate hoteliers, Schulte is one of the industry's most respected full-service operators, with a diverse portfolio spanning leading brands like Marriott, Hilton, IHG, Hyatt, and Graduate Hotels, as well as distinctive luxury, boutique, and independent resorts. Headquartered in Louisville, KY and with an office in London, Schulte is known for providing high-touch client service, delivering data-driven top line and bottom-line results to owners, and developing leaders on property teams. For more information, visit: www.schultehospitality.com
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